Technician Generator Service Lead

Role Overview: Technician Generator Service (2025-1145) We are looking for an experienced and reliable Generator Service Technician to perform maintenance, troubleshooting, and repair of residential and light commercial standby generators. This role is essential in keeping our customers' backup power systems operating safely and efficiently. The ideal candidate has a strong electrical and mechanical background, experience with natural gas and propane-fueled systems, and takes pride in delivering high-quality work and outstanding customer service. What You Bring Experience: Minimum 3 years of generator, electrical, or mechanical service experience (Generac, Kohler, Cummins, or Briggs & Stratton preferred). - Licensing: State electrician or mechanical license preferred; manufacturer certifications (Generac, Kohler, etc.) a plus. - Technical Skills: - Strong understanding of single- and three-phase electrical systems (120/240V, 208V, 480V). - Knowledge of gas (NG/LP) fuel delivery systems, control panels, and ATS operation. - Skilled in reading schematics, wiring diagrams, and service manuals. - Education: High school diploma or GED required; vocational or technical school training preferred. - Driving: Valid driver's license with clean MVR required. - Physical Requirements: Lift up to 75 lbs; work outdoors and in confined spaces; perform moderate physical labor in various weather conditions. Key Responsibilities Preventive Maintenance: Perform scheduled maintenance and inspections on standby generator systems, including oil changes, filter replacements, and battery testing. - Diagnostics & Repair: Troubleshoot and repair electrical, mechanical, and fuel system issues on generators and automatic transfer switches (ATS). - System Testing: Conduct start-up, load testing, and system performance checks to ensure reliable operation. - Safety & Compliance: Follow OSHA, NFPA 70 (NEC), and NFPA 110 standards; ensure all work complies with manufacturer guidelines and local codes. - Documentation: Accurately complete work orders, maintenance logs, and inspection reports in the field management system. - Customer Service: Explain findings, repairs, and recommendations clearly to customers; educate them on maintenance and operation best practices. - Inventory & Equipment: Maintain tools, parts inventory, and company vehicle in a clean and professional manner. - Team Collaboration: Work closely with electrical, gas, and installation teams to support cross-departmental needs and emergency response. Why You'll Love Working Here Comprehensive Benefits: Medical, dental, and vision coverage; a 401(k) plan with company match; paid parental leave; PTO; company-paid holidays; life and disability insurance; accident, critical illness, and hospital indemnity coverage; and access to voluntary benefits such as pet insurance and identity/fraud protection - everything you need to support yourself and your family. Real Growth Opportunities: With more than 60+ strong local brands behind you, you'll have the chance to grow your skills, take on new responsibilities, and build a long-term career. A Culture with Heart: We lead with teamwork, respect, and integrity. Every voice matters, and every contribution fuels our shared success. Purpose-Driven Work: Every role in the field, office, or leadership makes a real impact by helping families and communities stay safe and comfortable. Competitive Rewards: Strong pay, solid benefits, and recognition programs designed to celebrate craftsmanship, commitment, and exceptional performance. Clear Career Paths: From apprentice and entry-level roles to expert technicians, office leaders, and GMs you'll always know where you can grow next. Training & Development: Hands-on technical instruction, leadership pathways, and continuous learning through our Apprenticeship Academy and brand-level coaching. Modern Tools & Technology: Advanced diagnostics, digital tools, and quality equipment that help you work safer, smarter, and more efficiently. Safety First: A safety-first mindset built into every process so you go home safely every day. Inclusive & Supportive Environment: We welcome all backgrounds and empower every employee to bring their best. Stable & Reliable: The strength of a national platform with the trust of long-standing local brands means your career is secure and supported. Community Impact: Your work strengthens local neighborhoods and supports families in meaningful, practical ways. Pay RangeUSD $30.00 - USD $35.00 /Hr.

Equal Opportunity Employer: We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or other status protected by applicable federal, state, or local law.