Surface Experts Technician Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour. Surface Experts is a national brand that is in the process of growing our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface Experts techs, but there are a few requirements that help us determine whether someone will have the skill set to be able to learn quickly. A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqsOur mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills.
Job Duties and Responsibilities:- In the Field DailyOn the jobsite for 4+ customers per day
- On-site Work Orders, customer service, and follow-ups
- Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc.
- Customer Service and Communication
- Display world-class customer service for tenants and property management staff
- Track work progress and notes in our CRM/Dispatch tool
- Communicate with support team with questions
- Follow Repair Process
- Understand and utilize our unique 5-step repair process
- Employ each tool in your custom tool-kit
- Problem-solve repairs with creativity
We are looking for someone who has experience in making or repairing furniture. You will use your background in carpentry or fine woodworking. Having a good understanding of the different finishes such as lacquer, varnishes, oils and blends is very helpful when assessing how to repair a damaged piece of furniture.
Preferred Qualifications:- Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby
- Experience working in facilities maintenance can be a big plus, but is not required
- An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do. An art background is helpful, but not necessary.
- Willingness to commit to learning a skill that may take months to master.
- What We Value:
- Attention to detail
- Enjoy working with a team
- Ability to manage your own schedule
- Customer service experience
- Excellent work ethic
Compensation: $17.00 - $22.00 per hour
About Surface Experts: Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile. Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill. Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours. Core Values: Serve OthersPut Relationships FirstNo JerksBe HumbleBe a Problem SolverBe Curious Seek to Understand the Cause of the Problem Work Smart Constantly Improve Trust the Process Be Organized Be Teachable Put Business Needs Above Personal WantsThis franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.
