Job Description:
GENERAL JOB DESCRIPTIONThe Business Development Manager is responsible for securing sales growth of Air- and Sea Freight by developing and maintaining strong and favorable relationships with new and existing customers.
JOB DUTIES AND RESPONSIBILITIES:
Maximizes existing business by developing new business through sales, product marketing, and customer support. Solicits sales from prospective “A,” “B,” and “C” level customers. Identifies and properly qualifies sales opportunities and leads. Inputs and updates sales activities by utilizing the sales management software, CIS.Maintains close communication with operations, as well as customer operations, to ensure uniform understanding of customer expectations relative to operational solutions, timelines, costs and results, including SOP ownership. Ensures that services meet customer needs on an ongoing and consistent basis. Meets all gross profit requirements as outlined in the prevailing Sales Incentive Program. Performs sales and service support functions for targeted markets and programs. Performs other duties as required and assigned. REQUIRED KNOWLEDGE, SKILLS & ABILITIESBachelor’s degree preferred or equivalent related work experience.3-5 years of freight forwarding sales experience with a proven history of quota overachievement. Strategic sales capabilities and ability to manage multiple priorities effectively in a fast-paced environment. Ability to build strong rapport, establish trust and credibility through a consultative approach while balancing assertive sales follow-up, without being overly aggressive. Strong negotiation and presentation skills, including professional demeanor and excellent written & verbal communication skills. Ability to prepare and present accurate pricing to potential customers. Proficiency in Windows programs, specifically Word, Excel and PowerPoint
