Field Service Technician III - U.S. Air Force Global Sustainment Program

Department Overview: The U.S. Federal Governments Markets Division (USFGMD) is chartered with being the premier, compliant supplier of world-class communications solutions to the U.S. Federal Government by providing the highest quality products, systems and services. The USFGMD will achieve this with a professional, well-trained, diverse workforce creating a positive and profitable customer relationship resulting in Total Customer Satisfaction and growth of our business.

Responsibilities / Expectations: Provide on-site and remote upgrades and troubleshooting of Motorola ASTRO systems Candidates must have some basic knowledge in the technicalities deployed by ASTRO to include, networking, Cyber Security principles, Active Directory Administration, and LMR Communications Advanced level knowledge of ASTRO core applications such as UNC, PM, UEM, ESXi, IMW, KMF, HBSS, and PKI Required to lift equipment of ~ 50lbs Solid ability to administer and troubleshoot in an IT-type environment Strong verbal and written communication skills Applicants must be proficient with Microsoft Office products and Google Suite applications. Must have strong self-management and "people" skills to work closely with Motorola Solutions' customers and subcontractors as well as Motorola Solutions sales, engineering, project management, and customer support teams. Provide technical support of specialized systems and product applications including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure. Maintain, optimize, test and document complex communications systems. Provide weekly reports of activities and accomplishments. Must have very strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges. Must be capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues. Have a demonstrated comprehensive understanding of IP networks Ability to administer and troubleshoot in a technical environment Above average verbal and written communication skills Organization skills and a high attention to detail Must be capable of obtaining an acceptable adjudication of DOD secret (T-3) clearance within 18 months of initial employment date Complete standard form SF86 questionnaire and fingerprinting for national security positions Must be willing to obtain CompTIA Security+ or CISSP certification within first 12 months of employment Ability to obtain/hold a U.S. Passport, International Drivers Permit, and the ability to legally drive and rent a vehicle as needed. Travel internationally and domestically up to 75% - 80% of the time is required A permanent residence based 60 miles or less from a mid to large class International Airport is required.

Highly Preferred Qualifications: Proficiency with Microsoft Office products and G-Suite applications

Desired Experience: CompTIA Network+, Security+, MCSE, or CISSP certification

Basic Requirements: Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. 2+ years experience in IT, networking, technician, field service, system technician/specialist, radio frequency, or land mobile radio Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s)

Travel Requirements: Over 75%

EEO Statement: Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally‑protected characteristic. We are proud of our people‑first and community‑focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.