Our client is a fast-growing AI healthcare startup is seeking a Deployment Strategist to own end-to-end customer deployments for Fortune 500 healthcare organizations — managing stakeholders, timelines, and project plans as a foundational hire. This is a high-ownership, client-facing role for a high-agency operator who thrives in ambiguity, communicates exceptionally well, and builds relationships quickly.
What You'll Do:- Lead a panel of 3–5 customer implementations from kickoff through go-live, managing project plans, timelines, and financial outcomes
- Manage complex stakeholder relationships across large healthcare organizations with multiple decision-makers
- Run kickoff calls, weekly syncs, and stakeholder check-ins — serving as the customer's primary non-technical point of contact
- Build and refine the implementation playbook from scratch as one of the first hires in this function
- Work in a dyad with a forward-deployed engineer, owning the project management and stakeholder side while they handle technical execution
- Key Requirements2–5 years in consulting or customer-facing implementation and project management at a B2B SaaS or tech startup
- Experience at a high-growth startup (Series A–D) or top-tier consulting firm (MBB or similar)
- Led end-to-end software implementations or customer onboarding with ownership of timelines, stakeholder management, and go-lives
- Multi-workstream project management — tracked 10+ parallel deliverables to deadline
- Semi-technical fluency — understands APIs, LLMs, and technical documentation
- Healthcare or health-tech implementation experience preferred
- Some signal of exceptionalism — top school, notable achievement, or spiky accomplishment
- High-agency executor who does the work themselves, not a delegator
