Seasonal Host Position Dreaming big is in our DNA. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together when we combine your strengths with ours is unstoppable. Are you ready to join a team that dreams as big as you do?
Salary: $18.00/hr + Tips
Schedule: Part-Time, 3 days of availability (including nights and weekends) required
Season Ends 12/30/26
Work Location: San Diego, CA (Miramar)
Company:
At Cutwater Spirits, we are explorers, charting the course with adventure in mind. We meticulously distill our award-winning portfolio of spirits including whiskeys, vodka, gin, rums, tequilas and liqueurs and incorporate them into our canned lineup. We believe our people are our greatest asset, and we're looking for passionate people like you to join our journey of working hard while having fun. Are you ready to join our dauntless crew here in San Diego and beyond?
Role Summary:
The Seasonal Host is responsible greeting customers as they enter a restaurant, giving them menus and explaining the service model. They also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary. They are the first and last touch point for customers and are responsible for providing memorable experiences of Cutwater Spirits. This position works under the direction of the Tasting Room Manager.
Job Responsibilities:- Greet guests and attend to them in a polite and friendly manner
- Have and maintain up-to-date knowledge of the facility, all Cutwater's spirits and canned cocktails, the surrounding area, prices and menu items offered
- Walk guests to their table while engaging in conversation (when possible)
- Maintain and manage all reservations in Yelp and obtain as much information as possible from the guests. (i.e. email, phone number and any special requests or preferences)
- Manage the flow of guests and reservations, including walk-ins, to ensure the service staff can provide the best customer service at all times
- Have and maintain working knowledge of the POS (Toast) to correctly complete transactions efficiently and minimize mistakes
- Communicate efficiently with management, service staff and guests
Ensure Host stand is fully stocked with menus, mask bags, etc. and communicate to the MOD if supplies are needed.
Provide guests with menus and answer any initial questions
Provide guests with instructions on navigating the Tasting RoomAssist guests with any retail needs and alcohol purchases to-goEngage with guests to ensure they're happy with their experience
Provide a warm and friendly farewell to all guests who leave the Tasting Room
Respond to complaints and help to resolve them
Answer all phone calls
Provide great customer service
Clear dishes and glasses throughout customer experience
Embrace and fulfill the core values and culture of Cutwater Spirits
Provide support to rest of the Tasting Room team during down time and busy periods
Other duties as assigned
Great communication skills
Outgoing personality
PunctualPositive attitude and willingness to get along with co-workers
Ability to manage responsibilities in a high-demand, fast-paced working environment
Able to problem-solve and deal with unique customer situations
Ability to follow oral and written instructions
Ability to communicate effectively orally and in writing
Ability to work a flexible schedule including nights and weekends.
Must be at least 18 years of age.
Job Qualifications:
High school diploma or equivalent required 1+ years in the hospitality industry (ex: hotel or restaurant) preferred
Benefits:
Chance to work in a fast-paced environment among a team of passionate team members that think and act like owners! Great perks including product samples!
