Water Restoration Lead Technician

Job Title: Water Restoration Lead Technician

Location: Alexandria, VA 22309 (Onsite / Field-Based)

Job Type: Full-Time

Salary: $23–$26 per hour

Key Skills: Water Damage Restoration, Mold Remediation, Crew Leadership, Moisture Monitoring, Water Extraction, Xactimate, IICRC WRTOur client is seeking an experienced Water Restoration Lead Technician to oversee field restoration projects, lead technicians, and ensure the safe, efficient, and high-quality completion of water damage mitigation work. This is a hands-on leadership role with responsibility for field operations, crew supervision, project documentation, equipment coordination, and customer communication. The ideal candidate has a strong background in water damage restoration, experience leading field teams, and the ability to respond to emergency restoration situations.

Team Leadership & Supervision: Supervise field technicians and coordinate daily restoration activities. Provide clear direction to ensure projects are completed safely, efficiently, and within scope. Monitor project productivity, workmanship, and quality. Train, mentor, and guide technicians on proper restoration procedures. Enforce job-site safety requirements and company operating standards. Support the professional development of team members.

Project Management & Documentation: Monitor job costs, production time, and project profitability. Maintain accurate project documentation, including photographs, contracts, and work records. Review and interpret Xactimate reports and restoration scopes of work. Ensure company vehicles, equipment, and tools are properly maintained. Communicate project updates to management and customers. Maintain professional customer relationships throughout the restoration process.

Qualifications: 5+ years of experience in restoration services, preferably water damage restoration.2+ years of leadership or crew supervision experience. IICRC Water Restoration Technician (WRT) certification, required to achieve full Lead Technician status. Strong knowledge of water damage mitigation, drying equipment, moisture monitoring, and restoration procedures. Ability to lead field technicians and manage project activities independently. Ability to read and interpret Xactimate reports and restoration scopes of work. Strong verbal and written communication skills. Basic computer and smartphone proficiency for project documentation. Excellent customer service and problem-solving skills. Valid driver's license with a satisfactory driving record. Ability to lift up to 75 pounds. Ability to successfully complete a pre-employment background check and drug screening. Availability for rotating emergency on-call assignments, including nights, weekends, and holidays.

Preferred Qualifications: Additional IICRC certifications. OSHA 30 certification. Mold remediation certifications such as CMI or CMRC.Experience with residential or commercial construction. Hands-on experience with mold remediation and related restoration services. Experience mentoring or training junior restoration technicians.

Benefits: Competitive hourly compensation based on experience and certifications. Health insurance. Paid time off. Retirement savings and disability insurance benefits. Training and certification opportunities. Career advancement opportunities. Company-provided uniforms and safety equipment. Team-oriented working environment.