Southern Company Services seeks a Technical Support Specialist II to deliver frontline IT/OT support for EMS, SCADA, and critical systems. You will log, prioritize, and resolve incidents, provide Level 1 troubleshooting, and escalate when needed, while coordinating with EMS and other technical teams in a 24x7 environment. Ideal candidates have 3–5 years in technical support, strong customer service, and solid communication skills.
