Owner Relations Manager

Description: Join Our Team as an Owner Relations Manager ! Are you a highly organized professional with strong communication skills and a passion for building relationships? Do you thrive in a fast-paced environment where exceptional service and attention to detail are key? If so, Sun Palace Vacations is looking for you!

About Us: At Sun Palace Vacations, we are more than just a vacation rental and property management company—we are a team driven by passion, integrity, and a commitment to excellence. Nestled along Florida’s gulf coast, Fort Myers Beach is known for its charming beach aesthetic, attracting surfers, nature lovers, and those seeking relaxation by the sea. We specialize in delivering exceptional vacation experiences while cultivating a collaborative and rewarding workplace for our team. Our people are the heart of our company, and we invite you to be part of our journey.

Requirements: What You’ll Do As an Owner Relations Manager, you will play a key role in ensuring our homeowners receive the best possible service and support. Your responsibilities will include: Building and maintaining strong relationships with property owners. Ensuring high owner retention by delivering outstanding service and proactive communication. Providing prompt responses to owner inquiries and concerns. Managing owner property records and keeping documentation up to date. Coordinating with internal teams to resolve issues efficiently and enhance owner satisfaction. Communicating effectively with owners, team members, and leadership. Working collaboratively to support the company’s growth and success.

What We’re Looking For: We are seeking a self-motivated and detail-oriented individual who is eager to contribute to our team’s success. The ideal candidate has: Strong organizational skills and keen attention to detail. A cheerful presence and excellent people skills. Sales-minded instincts with a natural ability to build trust and rapport. Exceptional verbal and written communication skills. The ability to prioritize tasks and manage workload effectively. A professional demeanor and appearance. The flexibility to work weekends, evenings, and holidays as needed. Proficiency in Microsoft Word, Excel, and Google Suite. T he ability to walk up and down stairs and adapt to the physical demands of the job.

Summary: If you're looking to be part of a fast-paced, values-driven company that's as serious about people as it is about performance—you're in the right place. We don't just offer jobs, we build careers in an environment that's supportive, ambitious, and a whole lot of fun! Competitive Pay – We offer compensation that stacks up strong against industry standards because we believe great people deserve great pay. Comprehensive Benefits – We offer medical, dental, and vision coverage options to support your total well-being. Smart Retirement Planning – We offer a 401(k) with a strong employer match to help you build a secure financial future. Generous Time Off – All new hires will accrue 15 paid days off per year, and your PTO grows with your tenure. Work-life balance isn't just a buzzword here. Be Part of Something Bigger – You'll be joining a company that's growing fast and doing things differently. Here, your work makes a visible impact. We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We make hiring decisions based solely on qualifications, merit, and business needs at the time.