Controller

The Role: Controller The Controller will embody our Core Values of Fun, Helpful, Trustworthy and Developing. This is a hands-on, owner-level accounting position with full responsibility for KTC's day-to-day accounting operations — accounts payable, accounts receivable, vendor billing reconciliation, and related transactional finance work — together with financial reporting, budgeting, internal controls, and HR functions. The Controller is expected to use hands-on ownership of the numbers to find friction, propose fixes, and build automation using the tools already in KTC's stack (ConnectWise Manage, QuickBooks Online, Bill.com, Alternative Payments, and related platforms). Strong candidates think like an accountant first and automator second — the automation only works because the person understands the process cold. This is a remote\hybrid position with intentions to be in the office on occasion.

Language Skills: Clear and professional verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical team members.· Computer Skills - Comfort with QuickBooks Online, Microsoft Office, ConnectWise Manage, Bill.com, and Alternative Payments, or similar ERP/PSA and AP automation platforms; willingness and ability to learn KTC's specific systems along with AI and automation tools used to support internal efficiency.· Technical Curiosity – Strong interest in AI, automation, and emerging technologies, with a desire to apply them to real business problems.· Problem Solving – Ability to analyze issues, identify root causes, and implement effective solutions. Why Work at Keystone? At Keystone, you’re not just another employee, you’re part of a culture that values growth and connection. Our culture is built around our core values: Fun, Developing, Trustworthy, and Helpful. These aren’t just words on a wall, they guide how we work, grow, and support both our team and our clients.· Fun – Work should be meaningful and enjoyable. From monthly Engineering Days filled with creative activities like smashing a copier, kayaking, axe throwing, to daily laughs with the team, fun is at our core.· Developing – We invest in you. Through our Fast and Furious program, we provide training, certifications, and support for professional growth—whether technical or interpersonal.· Trustworthy – Our clients rely on us, and we rely on each other. Integrity and accountability are at the heart of how we work.· Helpful – Helping isn’t just what we do for our clients—it’s how we support one another as a team. What You’ll Love About Working HereWe believe that great work happens when people feel supported, valued, and genuinely excited to show up. Here’s what we offer to make that happen:💙 Health & Wellness

• Medical, Dental and vision coverage
• Wellness Program 🌴 Time Off & Recharge
• Paid time off (PTO), birthday, work anniversary and holidays
• A Vacation Location — exclusive access to the company’s condo. Yes, you read that right. A real vacation getaway, just for Keystone employees
• Remote Work Environment — this is a remote\hybrid position with intentions to be in the office on occasion💰 Financial Well-Being
• 401(k) with Employer Match 🛠️ Tools & Technology
• Laptop or tablet PC, cell phone with voice and data plan — everything you need to do great work from day one
• Access to standard MSP stack tools and technical training platforms🚀 Growth & Development
• Fast & Furious Training Program — an accelerated, personalized development track built around your goals, combining training, certifications, hands-on labs, and real-world scenarios
• Wingman Program - Connect with a senior manager or partner who meets with you regularly to talk about what matters most to you—professionally and personally
• Emotional Intelligence Training — including Strengths Finder and other assessments and programs designed to help you show up as your best self
• New Hire Buddy Program — you won’t be dropped in cold. A seasoned colleague will be there to guide you and help you feel at home from day one
• Professional Development Opportunities — we invest in the people who invest in us🤝 Culture & Community· Keystone is home to the MaD Department — Make a Difference — a one-of-a-kind initiative dedicated to enriching the lives of employees, clients, and the broader community. It’s not a perk. It’s who we are.
• Employee Recognition Program — your wins will be seen, celebrated, and rewarded.
• Community Outreach & Charity Events — with company donation matching, you’ll have the chance to make a difference beyond the office walls.
• Happy Hours & Engineering Day events — because the best teams also know how to have fun together.

Job Type: Full-time

Work Location: Hybrid in Akron, OH 44333