Leader in Training

Brand summary Working at a Chick-fil-A® restaurant is more than a job– it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. Job Description Are you passionate about providing excellent service and creating unforgettable experiences for others? Do you enjoy going the extra mile to ensure that every guest feels special? As a Leader in Training, you will build leadership skills while consistently demonstrating our core values, embracing the Chick-fil-A culture, and having a servant’s heart. In this role, you will be responsible for inspiring and guiding our TeamMembers to do the same. You must have a passion for people and for serving others, a strong character, initiative, and a sense of urgency at all times. Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. Leaders are expected to run the shift effectively and to coach and develop team members. Most importantly, Leaders lead by example and set the tone that others will follow. The Leader in Training for West Springfield would begin their training at our Chicopee location, learning all the job responsibilities through an accelerated training and development plan, and, with demonstrated performance and competence, be relocated to the West Springfield location opening in Fall2026.