Director, App Support & Reliability (Equity Eligible)
dollar treeChesapeake, VA
Director, App Support & Reliability (Equity Eligible)
dollar treeChesapeake, VAManager L7
Computer Systems AnalystsComputer and Information Systems ManagersComputer Systems Engineers/Architects
Dollar Tree, Inc. in Chesapeake, VA is seeking a Director of Application Support to guide L1–L3 operations across store systems, ERP, eCommerce, and integrations.
You will align IT services with business goals, lead internal teams and MSPs, and drive service quality with a customer-focused mindset. You will own incident, change, and problem management, monitor SLAs and MTTR, and collaborate with Business Solutions, Development, Infrastructure, and Store Operations on releases and deployments.
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Level
Manager L7
Location
Chesapeake, VA
Occupation
Computer Systems Analysts
Industry
Software Publishers
Posted
yesterday