National Account Manager

Job Description: At TransChicago Truck Group, we keep the trucks and people that power our economy rolling. We’re a full-service commercial truck dealership representing Freightliner and Western Star by providing sales, service, and parts for a wide variety of business throughout the Chicagoland area. We’re a family-owned, fast-growing dealership group that values curiosity, teamwork, and growth. If you’re the kind of person who likes to learn by doing and see the impact of your work every day, you’ve found the right spot. We’re looking for a National Account Manager to build strong relationships with assigned national accounts and serve as a dedicated point of contact for their local and regional teams. In this role, you’ll work closely with our OEM partner, Daimler (DTNA), their National Account Managers, support teams, and TransChicago's location leaders to coordinate the parts, service, and aftermarket support for key customers. Through regular customer visits and proactive communication, you’ll help ensure we’re meeting customer expectations, share successes and opportunities for improvement, and develop plans to grow each account. Essential Functions & Responsibilities:

• Develop strong rapport with local branches of national accounts.
• Strengthen relationships with DTNA’s National Account Managers and customers.
• Understand customers’ current purchasing habits with other vendors and create opportunities to align TransChicago offerings with their needs.
• Travel to national accounts’ headquarters and other locations to visit customers, attend vendor meetings, and strengthen partnership with DTNA.Develop and maintain strong lines of communication with TransChicago locations and customers to ensure prompt resolution of customer needs.
• Maintain and leverage our CRM to track account activity and support proactive outreach.
• Create opportunities to collaborate with other DTNA partners, including suppliers, to deepen trust with and expand support for customers.
• Develop quarterly sales growth plans for each account, identify growth opportunities, and establish clear initiatives to achieve targets.
• Work with dealership locations to assist with back-ordered parts.
• Assist with the collection of past due accounts, as requested.
• Other duties assigned by management.
• Education and/or required experience:
• High school dipolma or GED or equivalent 5+ years of inside or outside sales experience
• Must be comfortable speaking to C-suite and other Executive-level stakeholders.
• Customer-focused mindset with a strong attention to detail
• Strong written and verbal communication skills
• Proficiency in Microsoft Office including Excel, Word and Outlook

TransChicago Truck Group is committed to a diverse and inclusive workplace. TransChicago is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Powered by JazzHRC6ZaqrMHDa