Service Associate IStock Yards Bancorp, Inc. (NASDAQ: SYBT), parent company of Stock Yards Bank & Trust Company, with offices in Louisville, Central, Eastern and Northern Kentucky, as well as the Indianapolis, Indiana and Cincinnati, Ohio metropolitan markets.
FLSA Status: Non-Exempt
Department: Retail
Hours: Varies by branch location, Saturdays by rotation
General Job Summary:
To complete face-to-face customer banking transactions, sell and cross-sell bank products and services, and provide exceptional customer service.
Organizational Duties and Responsibilities:
Supports the mission, vision and philosophy of the Bank. Complies willingly with all organizational policies and procedures. Supports all functions that maintain compliance with regulatory agencies.
Essential Duties and Responsibilities:- Exemplify our 212 commitment to service
- Process deposits, withdrawals, cash checks and balance a cash drawer
- Cash checks following SYB check cashing policy
- Sell official checks
- Process and balance teller work through image capture
- Consultative Selling – Engaging customers and prospects to uncover needs and offer solutions
- Assist with beginning, end of day and other operational duties as needed
- Participate in weekly team meetings
Working Conditions: Work on teller line, which will require long periods of standing
Minimum Job Requirements
Education: High School Diploma or GED Equivalent
Experience: Customer contact and cash handling experience
Specific Skills: Good written and verbal communication skills Professional appearance and demeanor Ability to work well with others Good math skillsPC proficient
Physical requirements:- Primarily sedentary work performed in an office environment
- Ability to sit for extended periods of time while working at a computer
- Frequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipment
- Ability to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in person
- Visual acuity sufficient to read computer screens, printed documents, and financial data
- Occasional standing, walking, bending, or reaching
- Ability to lift and carry up to 10–15 pounds occasionally (e.g., files, office supplies)
Benefits:- 401(K) with a company match of up to 6%ESOP employer match
- Medical insurance
- Dental insurance
- Vision insurance
- Cancer/Disease insurance
- Accident insurance
- Flexible Spending Accounts
- Flexible Savings Accounts
- Health Savings Accounts
- Bank paid Life/AD&D insurance
- Voluntary Life/AD&D insurance
- Bank paid Short-Term and Long-Term Disability insurance
- Employee Stock Purchase Plan
- Employee Assistance Program
