Senior Production Database Engineer, AI-Ready SaaS

ServiceNow is seeking a highly skilled database engineer to join our SWAT team. You will own production database troubleshooting, multi‑tenant PostgreSQL/MariaDB fleets, and performance analysis across on‑prem and hyperscaler environments. You will develop observability tooling, influence infrastructure decisions, and mentor engineers to ensure reliability in a fast‑paced SaaS platform. This role includes on‑call rotation responsibilities.