Driving community engagement and growth, the full-time Principal Community Manager will develop strategies for contributor development, monitor community health, and enhance employee participation in a flexible or remote work environment.
Key responsibilities:
Develop and execute strategies to increase community participation and contributor growth
Define and manage community health metrics while delivering insights to leadership based on performance
Establish programs to enhance participation from employees and connect community discussions with internal experts
Required qualifications:
8+ years of experience in community management, customer advocacy, or related fields
Demonstrated success in growing and scaling online communities and contributor ecosystems
Strong analytical skills with a data-driven approach to decision-making
Experience influencing cross-functional stakeholders and driving outcomes
Excellent communication and presentation skills
