Flooring Installation Manager

What you'll do includes: planning each job, meeting weekly with sales to review new projects, confirming customer expectations, and accurately ordering all materials; scheduling and leading installers, booking subcontracted crews, confirming scope and pay before work begins, and recruiting new installers who meet our quality standards; owning customer communication, confirming start dates, sending daily progress updates, getting written approval on change orders, and resolving concerns quickly; ensuring quality on site, visiting active jobs, handling minor repairs yourself, walking customers through the finished work, and collecting final payment; hitting profit targets, managing every job to its margin goal, completing job costing within 24 hours of completion, and keeping the daily job log up to date; and supporting the team, keeping the showroom presentable, attending weekly meetings with the owner, and helping at occasional home shows.

What we're looking for includes: 2+ years of experience in flooring installation, flooring sales or operations, or residential construction project coordination; living within 30 minutes of the office (Easton, PA); experience measuring jobs and ordering materials accurately; proven ability to manage multiple jobs at different sites at the same time; confident, professional communication with homeowners, including difficult conversations; comfortable using computer- and app-based scheduling and reporting tools; and a valid driver's license [and reliable vehicle].

Preferred experience includes: hands-on installation experience with hardwood, LVP, carpet, or tile; and experience supervising subcontractors or crews.

What we offer includes: $50,000 – $60,000 salary, plus a bonus based on job performance; retirement plan with company match; paid training and ongoing professional development; company card for job expenses; free uniforms; and schedule: Monday–Friday, 7:30 AM – 4:30 PM (with flexibility), with occasional Saturdays as needed.