ACCOUNTS RECEIVABLE SPECIALISTIES Safety, LLC provides industrial safety services and compliance support across multiple industries. We are seeking an experienced A/R professional to support our workforce, strengthen accounting operations, and maintain consistent employment and regulatory compliance. The Accounts Receivable Specialist is responsible for managing accounts receivable for a multi-entity organization by ensuring accurate and timely invoicing, monitoring customer accounts, processing incoming payments, and supporting collection efforts. This role plays a critical part in maintaining healthy cash flow, reducing collection risk, ensuring accurate customer account records, and fostering strong customer relationships through effective account management and communication. PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIESInvoicing and Billing Prepare and issue accurate customer invoices in a timely manner. Verify billing details, including pricing, terms, tax status, and customer account information. Manage recurring billing schedules and update customer records as needed. Assist with new customer setup and maintenance, ensuring billing and tax information is complete and accurate. Payment Processing Record and apply customer payments, including checks, ACH transfers, wire transfers, and credit card payments. Apply payments accurately and timely to maintain current customer account balances and support daily cash reporting. Monitor and reconcile daily payment activity with accounting records. Investigate and resolve payment discrepancies and unapplied cash items. Account Reconciliation Reconcile customer accounts and maintain accurate accounts receivable aging reports. Investigate and resolve discrepancies between invoices, payments, credits, and adjustments. Collaborate with accounting personnel to ensure accounts receivable balances are accurately reflected in financial records. Collections and Customer Relations Monitor outstanding balances, perform collection activities, and follow up with customers on overdue accounts to secure timely payment. Maintain documentation of collection efforts, payment commitments, and customer communications. Monitor and enforce established credit and collection policies. Coordinate with customers to resolve billing disputes and payment issues. Assist in reviewing customer credit information and escalate accounts that present elevated collection or credit risk. Maintain professional, responsive, and positive relationships with customers. Reporting and Documentation Generate accounts receivable reports, including aging schedules, collection status reports, and other customer account analytics. Assist with weekly accounts receivable reporting and collection reporting to support cash flow management and operational decision-making. Maintain organized records of invoices, payments, customer correspondence, and supporting documentation. Maintain and update customer contact information, including tax-exempt certificates, W-9s, and other tax-related documentation, ensuring records remain accurate, complete, and current. Assist in preparing documentation for audits, compliance reviews, and customer requests. Process Improvement Identify opportunities to improve accounts receivable processes, controls, and workflows. Support implementation and utilization of automation tools to improve efficiency and accuracy. Participate in system enhancements, process changes, and special projects as assigned. Stay informed of best practices and emerging technologies related to accounts receivable management.
QUALIFICATIONS:
EducationHigh school diploma or equivalent required. Associate's degree or Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
Required Knowledge:
Working knowledge of accounting principles and accounts receivable processes.
Understanding of credit, collections, cash application, and customer account management.
Familiarity with regulatory and compliance requirements affecting accounts receivable operations.
Experience with Sage Intacct or similar ERP/accounting systems preferred.
Experience Required:
Experience in accounts receivable, billing, collections, or a related accounting function.
Proficiency with accounting software and Microsoft Excel.
Experience with electronic payment platforms and customer procurement portals such as Ariba, Track, or similar systems preferred.
Experience with process improvement initiatives is a plus.
Skills and Abilities:
Strong attention to detail and accuracy.
Excellent organizational and time management skills.
Ability to prioritize workload, manage multiple tasks, and meet deadlines in a fast-paced environment.
Strong analytical and problem-solving skills.
Effective written and verbal communication skills.
Ability to work independently and collaboratively within a team environment.
Ability to handle sensitive financial information with professionalism and confidentiality.
Commitment to providing excellent customer service while maintaining company policies and collection standards.
Success Measures:
Timely and accurate invoice processing.
Prompt and accurate cash application.
Maintenance of accurate customer account records.
Achievement of collection and reporting deadlines.
Reduction of aged receivables and unresolved customer account issues.
Adherence to company policies, procedures, and internal controls.
