Sign Language Interpreter Part TimeUnder the supervision of the Communication Center Manager, the Interpreter will provide high quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct. Part-Time Benefit SummaryZP is pleased to offer the following part-time benefits for PT24 positions: Limited Medical Plan: will offset some major medical needs such as hospitalization and doctors appointments; includes a discounted vision program Telehealth Plan: discounted telehealth that offers limited telehealth visits only Dental: limited coverage for standard type dental care needs Life Insurance: allows for flat coverage benefit Short-term Disability: allows for a portion of wages to be paid in certain cases in which an employee cannot work Accident & Critical Illness Community work (when available) Flexible scheduling 401(k) Retirement Savings plan with employer matchEAP (Employee Assistance Program) Massage Reimbursement
Job Requirements:- Must be able to work 24 hours per week
- Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
- Must pass the company's interpreting skills assessment
- Must attend and successfully complete a 40 hour New Hire Training
- Essential Duties and Responsibilities include the following:
- Provide effective video relay service, video remote interpreting, and on-site interpreting for consumers
- Support and model the company's mission and values
- Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.
Adhere to all policies and procedures as outlined by the company and all FCC regulations
Demonstrate the ability to adapt quickly to new and changing technologies
Multi-task between interpreting effectively and utilizing video-based technology
Participate in company-sponsored training for Professional Development
Exhibit the ability to meet performance expectations with minimal supervision
Possess the ability to work effectively in a fast paced, dynamic environment
Demonstrate strong interpersonal skills in all settings
Ability to independently travel. Where driving is required, access to a vehicle, valid driver's license and required insurance.
Minimum Qualification Requirements:- Fluent ASL and spoken English language skills
- Able to provide accurate interpretation
- Understanding of Deaf culture
- Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
- Three to five years of experience in interpreting (preferred but not required)
- As applicable, state licensure or state-required credentials
- You must be 18 years or older to apply
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.
ZP Connect is an Equal Opportunity Employer.
