Permit Office Specialist

Job Duties: Receive, review, and process permit applications for completeness and accuracy. Assist residents, contractors, developers, and business owners with permit requirements, procedures, and application processes. Provide information regarding zoning, building, occupancy, business, and related municipal permits. Enter permit information into computerized permit tracking systems and databases. Route permit applications to appropriate departments for review and approval. Schedule inspections and coordinate communication between inspectors, applicants, and other municipal departments. Collect permit fees and other associated payments and maintain accurate financial records. Maintain permit files, records, and documentation in accordance with municipal policies and state regulations. Prepare reports, correspondence, permits, certificates, and related documents. Respond to inquiries in person, by telephone, and via email in a professional and courteous manner. Assist with public records requests related to permitting activities. Monitor permit status and notify applicants regarding approvals, deficiencies, renewals, or expirations. Support code enforcement, planning, and building department activities as needed. Education

Requirements: High school diploma or GED required. Associate degree in Public Administration, Business Administration, Construction Management, or related field preferred. Equivalent combination of education and experience may be considered. Experience

Requirements: At least 2 years of administrative, municipal government, customer service, permitting, planning, or construction-related experience preferred. Strong organizational skills with the ability to prioritize multiple responsibilities. Excellent written and verbal communication skills. Proficiency with Microsoft Office and common office software. Professional demeanor with strong attention to detail and customer service skills.

Preferred Qualifications: Previous experience supporting multiple departments or executive staff is beneficial. Experience with scheduling, document preparation, recordkeeping, and office coordination is preferred. Familiarity with business software, office equipment, and data entry systems is considered an asset. Individuals who demonstrate initiative, adaptability, and professionalism are well positioned for success as a Permit Office Specialist. Physical Capabilities: Ability to remain seated or stand for extended periods while performing office tasks. Frequent use of computers, telephones, and other standard office equipment. Occasional lifting or moving of office supplies and materials up to 25 pounds. Ability to communicate effectively with coworkers, customers, and visitors. Ability to sit for extended periods while performing administrative duties. Frequent use of computers, telephones, and standard office equipment. Occasional standing, walking, bending, and filing.