Occupancy Specialist - Brookdale Village Senior Housing

Shift Schedule: MondayFriday: 8:00 AM 4:00 PM

Hours Per Week: 35 Why You'll Love Working at JASAJASA is one of NYC's largest and most trusted nonprofit organizations serving older adults and vulnerable populations. Team members here do meaningful work that helps older adults maintain safe, stable housing and access the support they need to live with dignity and independence. Top Reasons to Join UsMeaningful Impact: Help support older adults in maintaining stable, affordable housing. Contribute to accurate housing records, regulatory compliance, and efficient property operations. Collaborative Environment: Work closely with Site Management, JASA's Accounting Department, and government agencies. Support the administrative and financial operations of senior housing communities. Professional Growth: Develop your knowledge of senior housing regulations, HUD vouchering, and tenant recertification processes. Build valuable experience in housing administration, bookkeeping, and financial recordkeeping. About JASA Senior HousingJASA supports older adults by providing housing and services that promote independence, stability, and quality of life. The Occupancy Specialist supports the administrative and financial functions of Brookdale Village, Israel, and Seagirt Senior Housing Corporations, helping ensure tenant records, rent accounts, recertifications, and required reports are maintained accurately and in accordance with applicable housing regulations.

What You'll Be Doing: As an Occupancy Specialist, you'll manage tenant occupancy records, assist with rent account administration, prepare government documentation, and coordinate with internal departments to support accurate and compliant senior housing operations.

Occupancy Management & Compliance: Prepare and maintain required governmental reports for assigned senior housing corporations. Process annual and interim tenant recertifications in accordance with applicable government housing regulations. Maintain accurate tenant occupancy records and supporting documentation. Support compliance with required housing reporting and administrative procedures.

Financial Administration & Rent Processing: Prepare and submit monthly vouchers to government agencies. Process monthly rent adjustments and maintain accurate tenant account records. Respond to tenant inquiries regarding rent charges and account balances. Prepare lease security deposit reports for each housing entity. Prepare and process exception checks for deposit.

Tenant Communication & Administrative Support: Draft tenant correspondence for review and approval by the Site Manager. Respond to tenant questions and provide accurate information regarding account balances and rent-related matters. Maintain organized records and documentation to support senior housing operations. Operate standard office equipment, including calculators, copiers, and fax machines.

Collaboration & Additional Responsibilities: Coordinate with JASA's Accounting Department as needed. Work under the supervision of the Site Manager to support daily administrative and financial activities. Perform additional duties as assigned.

Education & Experience: High school diploma required; Associate's degree preferred. Minimum of two (2) years of bookkeeping or related experience. Knowledge of HUD vouchering and accounting systems preferred, or willingness to learn.

Skills & Competencies: Strong attention to detail and organizational skills. Ability to communicate clearly in English, both verbally and in writing. Basic computer and keyboarding skills required. Legible handwriting. Ability to maintain accurate records and handle routine financial and administrative tasks.