Pharmacy Business Support Internship Pharmacy Business Support is experiencing a period of dynamic growth and increasing complexity. With evolving responsibilities across supporting customer service, new business, compliance, appeals, interdepartmental coordination, and benefit management, the team is consistently balancing strategic initiatives with high-volume operational demands. Although subject to change, examples of projects are included below: Provide day to day experiences of collaboration and partnership with various leaders and teams; focus on small scale deliverables, building interpersonal relationships, exposure to cross divisional elements of the Wellmark organization. Conduct side by sides with Pharmacy Business Support team to identify opportunities to streamline and optimize processes. Assist with development of desk level procedures and process maps to support recommendations. Work closely with Pharmacy Business Support Seniors and Leads to develop a process to analyze call data and feedback loops to identify pain points in pharmacy-related inquiries. Collaborate with Pharmacy Business Support Leads to develop a benefits guide and process for continual adds for new benefits. Assist with current Pharmacy Business Support product rollout. Ready to bring your strengths to Wellmark? Here's what's next! Review the qualifications below. If the position is a match with your passion and interests, submit your application today! This internship will start in May of 2026, working a hybrid schedule from our headquarters in Des Moines.
Qualifications:- Current junior, senior, grad student pursuing a Bachelor's degree in Business, Process Management, Healthcare Management, Public Health, Analytics or related field; or current P1 PharmD student
- Excellent verbal and written communication skills to effectively communicate recommendations to all levels of the organization
- Proficient with Microsoft Office Suites, Strong technical aptitude, with the ability to learn new systems quickly
- Ability to think critically and analytically
- Strong interpersonal skills with the ability to build relationships of collaboration and trust
- Strong organizational skills, self-starter, ability to prioritize and multi-task
Preferred: Previous experience creating business process maps or flow charts
Prior experience in healthcare or previous internship or office experience Practical experience using AI tools All your information will be kept confidential according to EEO guidelines. An Equal Opportunity Employer The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law. Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at careers@wellmark.comPlease inform us if you meet the definition of a "Covered DoD official".Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them.
