Facilities Manager

Benefits: Medical dental vision 401k flexible spending account paid sick leave and paid timeoff parental leave quarterly performance bonus training career growth andeducation reimbursement programs OurCompanyValues: Genuinely Caring: We treat customersand colleagues like neighbors, with empathy and full attention. Empowering You: We help customerschoose whatisbest for them, andwesupportemployeesin implementingnew ideasand solutions. Innovation and Improvement: Weconstantly seek ways to improve how we serve customers and eachother. Earning Your Trust: We build trustthrough clear, honest, human communication.

Job Summary: The Manager, Facilities leads the development and implementation of the systems and programs required to ensure successful facilities operations across the Ziply Fiber footprint, with a primary focus on maintenance, operational performance, safety and regulatory compliance for critical infrastructure (central offices, data centers, generators and fuel systems). This position requires proven, hands‑on facilities leadership: managing a large multi‑state portfolio of 500+ properties, a team of Facilities Supervisors and staff with a wide regional footprint, while also functioning as a technical individual contributor.

Essential Duties and Responsibilities: Oversee Facilities Supervisors, staff and services providedthroughout the large multi-state Ziply Fiber footprint, ensuring consistentoperational performance and compliance across all sites. Provide leadership to Facilities team through coaching, feedback, development goals and performance management. Engage and understand what team members are working on, withthe ability to speak to status across all respective ongoing projects at anytime. Facilities Operations, Maintenance and Compliance OverseeBMS system upgrades and integrity. Implementand manage Preventive Maintenance programs (Generators, Fuel Tanks, HVAC, etc.). Maintainstate & local permits and licenses for batteries/ generators / fuel tanks, etc. Responsiblefor activities and issues related to Facilities, including maintenance ofbuildings, grounds, HVAC, generators, underground storage tanks, fuel tanks andfuel polishing. Workwith Security team to resolve security issues and monitor alarm logs. Supportand track annual backflow testing. Support equipment upgrades, including Fire system, BMS, Electrical and Mechanical systems. Projects, Utilities, Vendors and SpacePlanning Creatework orders, purchase orders and Capital project requests and businessjustifications. Manageset-up of new and modification of existing utilities (electrical, fuel, trash, etc.) and enrollment of accounts with third party utility contract managementvendor. Select, onboard, and manage vendors as needed. Supportspace planning and internal staffing moves. Supportnew market construction efforts, and onboard new sites, equipment, vendors, etc. Policies and Financial Management Updateand Implement policies and procedures related to Facilities responsibilities asneeded. Contributeto the development of capital and expense budgets and managing at or belowapproved budget levels. Work Schedule and Availability Must beavailable to work regular business hours Pacific Standard Time. Mustalso be available to work on‑call, evenings and weekends as needed. Other Duties Performs other duties asrequired to support the business and evolving organization.

Required Qualifications: High School Diploma or GED. Minimum of eight (8) years of progressive experience in Facilities Management, including a minimum of three (3) years directly supervising technical staff across multiple sites. Minimum of five (5) years managing a geographically dispersed portfolio of facilities (central offices, huts, cabinets, remote equipment sites) across multiple states. Strong experience in Telecom/Commercial/Industrial building systems to include HVAC, AC Power Distribution, Emergency backup power systems, Fire Detection/Suppression and Automated Building Controls. Demonstrated track record maintaining compliance with all applicable local, state and federal regulations, including building/electrical codes, OSHA, ADA, and environmental (EPA) requirements. Proven experience serving as the primary decision-maker during facility emergencies — conducting root-cause analysis and coordinating vendors/contractors when critical systems fail (e.g., roof, HVAC, generator, fire suppression). Demonstrated experiencedeveloping and managing capital and expense budgets, project scopes, cost estimates and schedules for a multi‑site facilities portfolio. Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record.

Preferred Qualifications: Bachelor’s degree in Facilities Management, Engineering, Business Administration or related field. Experience supporting telecommunications, data center or other mission‑critical 24x7facilities. Certified Facility Manager (CFM), Facility Management Professional (FMP) or similar industry credential. Knowledge, Skills, and Abilities: Ability to handle multiple activities simultaneously remaining flexible and maintain one’s composure in stressful situations. Demonstrated ability to lead, coach and develop a team of facilities professionals across multiple locations. Ability to travel across a multi‑state territory to conduct site visits and manage regional staff and vendors. Ability to provide excellent customer service. Must be a self‑starter with the ability to work with minimal supervision. Excellent time management skills and ability to prioritize quickly. Strong verbal and written communication, attention to detail and organizational skills. Strong working knowledge of Excel, Word and Visio, along with experience using CMMS/BMS software platforms to manage work orders and preventive maintenance programs. Work Authorization Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Physical Requirements: The physical demands describedhere are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time. The employee must occasionally lift and/or move over 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This role involves driving within a specific region or territory and requires the ability to safely perform all functions of operating a motor vehicle. Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting. At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self‑employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self‑employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests. Ziply Fiber requires a pre-employment backgroundcheck as conditions of employment. Ziply Fiber may require a pre-employmentdrug screening.