Mountain West Field Service Engineer (Water Technologies)

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Plan, schedule, and confirm customer services including coordination of travel and parts shipments for services Maintain admin duties, parts inventory, and relevant trainings Take customer calls, participate in territory sales rhythm calls, and service team meetings Respond to on-demand contract services with 3-7 business days for troubleshooting and repair Write clear and concise reports for customers Special projects and new hire training as assigned by supervisors Work closely with Sales to provide insight into new instruments and new service opportunities, as well as upsell service and consumables at existing customer sites based on need Ensure compliance with all aspects of safety on the job, including the operation and maintenance of an assigned company vehicle, and comply with all Veolia Environmental, Health and Safety (EHS) policies

Computer proficiency with a minimum of word processing, spreadsheets, and basic network and database knowledge Strong technical, mathematical, and customer service skills Strong and concise verbal and written communication skills Troubleshooting and problem-solving skills with the ability to use processes to find root cause Able to prioritize various tasks such as service of multiple instruments and administrative duties Ability to learn applicable company procedures within a reasonable time from the start of employment Ability to use ordinary hand tools, calibrated tools, and analytical instrumentation, as well as handle chemically aggressive fluids, such as acids and bases Self-motivated, with the ability to drive projects to completion with minimal oversight Proven ability to speak effectively before groups and customers, clients, and other employees within the organization Ability to meet deadlines and commitments Ability to communicate effectively and contribute within a commercial team environment Ability to make good business decisions based on risk-reward analysis and business objectives

Associate degree in a Science, Technical, or Engineering discipline; or equivalent education Minimum 3 years of work experience in ultra-pure water applications or servicing and/or operating analytical instrumentation in a lab environment Preferred Bachelor’s Degree in Chemical Engineering, Chemistry, Biology, Engineering or Physics; or equivalent education, with a minimum of 1 year of work experience in ultra-pure water applications or servicing and/or operating analytical instrumentation in a lab environment

Significant time each day in the car driving to customer sites is requiredAir travel required to reach customer destinations and back up support of other areas Domestic travel 70% Travel to customer’s sites requiring overnight stays is approximately 30% to 60% of the time, with short notice as required to perform services and to fulfill contractual response time commitments Use of laptop and mobile systems Regularly work around machines, electrical equipment, chemicals, and within industrial facilities Work at a variety of customer sites including outdoor industrial installations, clean rooms and laboratory environments requiring the use of clean suits/smocks Must be able to perform tasks requiring manual dexterity during tool use, handling small parts, and repair procedures Must be able to reach with hands and arms, below and above shoulder height Must be able to stand, sit, stoop, kneel, crouch, and crawl Work takes place in industrial environments where background noise may be present Must be able to lift and/or move up to 50 pounds Requires close vision, color vision, depth perception, and the ability to adjust focus Must maintain a Driver’s License and a good/clean driving record

Life Insurance Paid Time Off Paid Holidays Parental Leave 401(k) Plan Flexible Spending & Health Savings Accounts AD&D Insurance Disability Insurance Tuition Reimbursement We also offer Opportunity for advancement. A place to build a career! Training in valuable skills Opportunity for new challenges. We’re growing! Strong leadership team! As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. Applicants are required to be eligible to lawfully work in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization (e.g., H-1B visa) for this opportunity Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company, and no fee will be due.