Alarm Monitoring Operator
hobby lobbyOklahoma City, OK
$24.00 - $25.00 per hour
APPLY (opens in a new tab)Alarm Monitoring Operator
Retail Loss Prevention SpecialistsSecurity and Fire Alarm Systems InstallersLoss Prevention Managers
Alarm Monitoring Operator Hobby Lobby's Loss Prevention is searching for a self-driven, detail oriented and motivated individual that can provide support for over 1,000 retail stores. This position is located on the Hobby Lobby campus which is located in Southwest, Oklahoma City. Current Shifts Available: Night Shift: Wednesday 12:00AM - 6:00AM, and Thursday thru Saturday 6:00PM - 6:00AM
Pay Range: $24.00 - $25.00 per hour
Responsibilities:
- Responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and follow up with the store manager
- Respond to all incoming alarm signals in the automation software according to documented procedures
- Logs all information into the automation system immediately and accurately
- Provide alarm reset instructions and basic troubleshooting while on the telephone
- Work with service and installers in identifying issues and the need for repair and determine appropriate tech (HVAC, Sprinkler or Security Alarm)
- Scheduling and following up on repair service calls and provide customer updates
- Ensure confidentiality of the customer at all times
- Perform all other duties assigned
Requirements:
- Call Center or Alarm Center experience helpful but not required
- Must have a minimum of 2 years of similar or relatable office experiencePC proficient with a minimum of 40 wpm typing and the ability to master multiple software programs with high accuracy and precision
- Advanced knowledge of Microsoft Office Applications – Word and Excel required
- Ability to multi-task and stay calm during stressful situations
- Advanced written and oral communication skills
- Skillful listener and detail orientated
- Ability to sit for extended hours
- Must be dependable with reliable transportation
- Team player
Benefits include:
- Competitive Wages
- Medical, Dental, Vision, and Prescription Benefits 401(k) Program with Company MatchPaid Vacation
- Sick / Personal Pay (SPP)
- Employee Discount
- Life Insurance and Long Term Disability Insurance (LTD)
- Flexible Spending Plan
- Holiday PayIntegris Clinic and Pharmacy on Campus
Chaplain Services on CampusHobby Lobby Stores Inc., is an Equal Opportunity Employer
For reasonable accommodation of disability during the hiring process call (800) 200-1494.
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Level
Mid L4
Salary
$24.00 - $25.00 per hour
Location
Oklahoma City, OK
Occupation
Retail Loss Prevention Specialists
Industry
Security Systems Services
Posted
yesterday