Warehouse Specialist The Warehouse Specialist accurately fills customers' parts orders, maintains inventory, processes returns, and maintains tools in a safe, timely and courteous manner using approved Duncan Aviation procedures. In addition, this position professionally responds to internal and external customer parts' inquiries using the highest standard of customer service; prepares parts for shipping, and/or receives incoming shipments in a safe, timely and courteous manner using approved Duncan Aviation procedures; and loads and unloads delivery trucks using forklift.
Essential Job Functions:- Performs accurate and timely warehouse functions in the following areas:
- Fills customers' request for parts including verifying proper quantities, part numbers, part description, condition code, lot numbers/expiration dates, etc.
- Responds to internal and external customers' inquiries regarding parts issues including tracking of goods using internal and external systems and researching open orders and lost parts
- Maintains integrity of inventory system by accurately documenting parts' movements in the computer as well as the RF System (i.e. warehouse moves, order fulfillment, credits and put a ways, etc.)Maintains accurate inventory by performing RF cycle counts and manual counts
- Handles returns, credits and salvages as necessary
- Prepares parts shipments by inspecting and safely packaging parts, performing shipment entry, producing correct documentation and accurately coding shipping costs for billing
- Processes incoming shipments, verifies shipment with purchase orders, and visually inspects materials for damage, quantity, descriptions, part number, serial number, condition order, etc. per FAA regulations and Duncan approved procedures
- Unloads and loads delivery trucks using a forklift in a safe and timely manner. Visually inspects materials for obvious damage, properly documents any damage(s), and notifies appropriate team member of any damage
- Coordinates emergency shipments with appropriate carrier according to Duncan Aviation approved procedures as necessary
- Performs other related duties as assigned by management
