Sales Representative This position is responsible for achieving customer acquisition and revenue growth objectives by generating interest, qualifying prospects and closing sales.
Duties and Responsibilities:
Performs customer interaction by making outgoing calls and receiving incoming customer calls/emails daily. Sources new sales opportunities through inbound and outbound prospecting calls and emails. Understands accounts, identifies key players and generates interest. Generates new business and ensures growth of existing accounts. Gains and retains extensive product knowledge as well as detailed comprehension of customer requirements. Prepares and sends valuable offers daily. Engages in quotation and flexible price negotiation for transactional orders in order to satisfy customer needs while maximizing profit. Enters orders for all types of sales, including inventory, directs, back-to-back, forward and block business on both delivered and customer pick-up basis. Purchases product for various types of sales. Handles inbound calls and provides callers with product and service information. Fields customer support calls, follows up on matters such as deliveries, claims, returns and other customer requests. Reviews dispatch log, daily invoices, A/R alerts and other system generated reports, make calls to follow up when required. Maintains and reviews sales and profit goals on a regular basis. Participates in daily sales meetings and other various team meetings. Visits customers on a regular basis, entertains customers outside of normal business hours, and continually develops customer relationships with thank you notes and other small tokens of appreciation; submits detailed customer visit reports to management and other team members. Attends outings, shows and conventions as directed by management. Submits customer sponsorship requests to management in a timely manner. Provides management with suggestions that will improve our company. Attends company sponsored, management seminars and webinars designed to help sales associates make good, high level decisions. Maintains a self-discipline to enhance skills and education through reading, listening to audio and attending programs. Performs other related duties as assigned by management.
Supervisory Responsibilities: This job has no supervisory responsibilities.
Qualifications:
Computer skills required: Microsoft Office Suite Other skills required:o 4+ years experience in sales or a related field (experience in building materials a plus).o Excellent written and oral communication skills.o Strong team player, work ethic and commitment to job.o Excellent interpersonal skills.o Strong negotiation skills and the ability to establish mutually beneficial commitments and expectations with customers.o Ability to multi-task in a fast-paced environment.o Ability to work closely with peers on team orientated goals.o Ability to follow company directives and instruction.
Physical Demands and Work Environment:
Occasionally required to stand.
Occasionally required to walk.
Continually required to sit.
While performing the duties of this job, the noise level in the work environment is usually quiet and moderate.
The employee must occasionally lift and/or move up to 10 pounds.
