Accommodation Support Coordinator

Accommodation Support Coordinator Western Washington University, with over 15,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western has additional sites in Anacortes, Bremerton, Everett, Port Angeles, and Poulsbo. Western is recognized nationally for its successes, such as being named one of the top public master's-granting institutions in the Pacific Northwest for 25 years in a row by U.S. News & World Report. Western Washington University is committed to achieving excellence through advancing inclusive success, increasing our Washington impact, and focusing on transformational education grounded in the liberal arts and sciences and based on innovative scholarship, research, and creative activity. Western's greatest strength is the outstanding students, faculty, staff, and alumni who make up its community. Western supports an inclusive governance structure for all and provides a learning and working environment in which everyone can thrive. In pursuit of this excellence, individual employees are expected to establish and maintain productive and effective inclusive working relationships amongst diverse populations including staff, faculty, administration, student, and external constituents. Further, individual employees are expected to have the ability to operationalize sustainability concepts (economic, societal, environmental) into all aspects of performing their job duties. The Disability Access Center supports Western's mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity. Under general direction, this position coordinates the day-to-day operations of accommodation implementation services for students registered with the Disability Access Center. The role focuses on organizing and tracking logistics for a variety of accommodations (such as notetaking support, alternative furniture, remote participation, alternative testing, and future services as program needs evolve) so that support is delivered accurately, on time, and in line with university and accommodation policies. The position maintains records and tracking tools, collaborates with campus partners, and supports student staff and front-desk operations as part of a broader accommodation services team. This is a strong early-career role for someone interested in disability access, student services, or higher education administration. The StateHR classification for this position is Program Coordinator. This is a full-time, 10-month cyclic position. High school graduation or equivalent; and two years of experience in a relevant program area such as student services, disability/access services, higher education administration, or a closely related field that includes coordination of activities or services or an equivalent combination of education and experience that provides the required program coordination skills and knowledge. Proficiency in Microsoft Office 365 (specifically Excel for data tracking and Outlook for complex scheduling and within case management systems). Demonstrated ability to communicate complex, step-by-step procedural information clearly and empathetically to diverse stakeholders (students, faculty, and staff) both in person and via email. Experience working in a fast-paced environment where priorities shift based on immediate student or program needs. Bachelor's degree in Social Sciences, Education, Business Administration, or a related field (or an equivalent combination of education and experience). Foundational understanding of the Social Model of Disability and the difference between "access" and "success." Familiarity with common assistive technologies (e.g., Kurzweil, Dragon, JAWS, or Glean) and the basics of Document Remediation (OCR). Familiarity with university structures, specifically how a Disability Services Office interacts with the Registrar, Facilities, Contracts, or IT.All employees must comply with our Immunization policies, including proof of Rubeola Measles Immunity within 60-days of hire. Please reach out to HR@wwu.edu if you need information regarding medical or religious exemption and applicable accommodations.