Pain Regional Account Manager (Houston or Dallas,TX)

Key Duties & Responsibilities: Coverage & Deployment Provide immediate, flexible coverage across assigned regions in response to territory vacancies, leaves of absence, and other priority business needs. Deploy based on AFL-led prioritization and business need, with input from Regional Field Leaders to ensure continuity across priority territories and accounts. Serve as a trained, deployment-ready field resource capable of stepping quickly into PTAM or TBM coverage assignments with limited ramp time. Assume full ownership of customer engagement, account execution, pull-through activities, and territory planning while deployed. Execute structured handoff and transition processes when entering and exiting assignments to ensure continuity of customer relationships, account plans, and business execution. Support onboarding and ramp-up of newly hired representatives by providing territory knowledge transfer, field-based coaching, and continuity during transition periods. Account Engagement Establish and maintain strong relationships with healthcare professionals, priority accounts, health systems, and institutional stakeholders as required by deployment assignment. Maintain engagement with priority targets and accounts during vacancy and leave coverage periods to minimize business disruption. Quickly assess new customer environments and identify key stakeholders, opportunities, risks, and execution priorities. Adapt customer engagement strategies based on territory needs, account dynamics, and business objectives. Ensure effective transition of customer ownership, account plans, and business activity to permanent territory ownership at the conclusion of deployment assignments. Business Planning & Execution Rapidly assess new territories and accounts to identify business priorities, risks, opportunities, and required actions. Execute territory and account plans with minimal transition time while maintaining alignment to commercial objectives. Maintain continuity of business performance during coverage assignments and support recovery efforts where performance has been disrupted. Utilize Veeva and other approved systems to document activity, customer interactions, account plans, and territory updates. Deliver consistent execution across changing territories, customer types, and business priorities. Collaboration & Operating Model Report directly to the Area Field Leader and partner closely with Regional Field Leaders for territory-specific coaching, deployment support, account planning, and local market context. Collaborate with AFLs, RFLs, Commercial Operations, Training, Marketing, Market Access, Medical, and other cross-functional partners to support business execution. Operate within established deployment, transition, and account ownership guardrails to promote consistency, fairness, and effective field execution. Share best practices, customer insights, and lessons learned across regions based on broad field exposure. Maintain strong communication with field leadership throughout deployment assignments to ensure alignment and execution against priorities. Training & Capability Development Maintain readiness to assume PTAM or TBM responsibilities across diverse customer environments and geographies. Complete all required deployment-readiness training and remain current on product, disease state, compliance, access, and customer engagement expectations. Support new-hire onboarding and development through field coaching, territory transition support, and sharing of best practices. Serve as a resource to field leadership by providing customer insights, market observations, and feedback from multiple territories and regions. Continuously build capability across account planning, customer engagement, launch execution, business planning, and territory management.

Required Education: Level Bachelor's degree required or equivalent combination of education and relevant experience.

Required Experience: Typically requires 7+ years of experience in pharmaceutical or biotech sales, with demonstrated success in field-based commercial roles. 3+ years of Account Management experience and ability to leverage existing institutional relationships Proven ability to operate effectively in ambiguous, fast-changing environments with frequent transitions between territories or assignments. Experience in both community-based and institutional account engagement preferred, with emphasis on adaptability across different customer types. Experience with pulling through the implementation of inpatient formularies, protocols, pathways, and order sets. Required Knowledge/Skills Strong ability to quickly assess new markets and prioritize effectively with limited transition time. High adaptability and learning agility; able to operate effectively across changing geographies, priorities, and stakeholders. Ability to manage multiple transitions and maintain continuity of execution across assignments. Strong collaboration skills within a matrixed, dynamically deployed field model. Proficiency with CRM tools (e.g., Veeva) and ability to navigate systems supporting multi-territory coverage.

Other Requirements: Travel by car or airplane up to 80% of the time and work after hours as required by business needs Employee will be required to establish certain customer credentials and requirements, which include, but may not be limited to, successful completion of trainings, background screens, drug testing and vaccinations. Valid driver's license and in good standing Pay Range: $133,600 - $200,400 Disclosure Statement: The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law. At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more. Company Information Vertex is a global biotechnology company that invests in scientific innovation. Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com Help Us Achieve Our Mission Vertex is a global biotechnology company that invests in scientific innovation to create transformative medicines for people with serious diseases. The company has approved medicines that treat the underlying causes of multiple chronic, life-shortening genetic diseases — cystic fibrosis, sickle cell disease and transfusion-dependent beta thalassemia — and continues to advance clinical and research programs in these diseases. Vertex also has a robust clinical pipeline of investigational therapies across a range of modalities in other serious diseases where it has deep insight into causal human biology, including APOL1-mediated kidney disease, acute and neuropathic pain, type 1 diabetes, myotonic dystrophy type 1 and alpha-1 antitrypsin deficiency. Founded in 1989 in Cambridge, Mass., Vertex's global headquarters is now located in Boston's Innovation District and its international headquarters is in London. Additionally, the company has research and development sites and commercial offices in North America, Europe, Australia, Latin America and the Middle East. Vertex is consistently recognized as one of the industry's top places to work, including 14 consecutive years on Science magazine's Top Employers list and one of Fortune's 100 Best Companies to Work For. For company updates and to learn more about Vertex's history of innovation, visit www.vrtx.com or follow us on Facebook, Twitter/X, LinkedIn, YouTube and Instagram. The diversity and authenticity of our people is part of what makes Vertex unique, and we recognize that each employee brings diverse perspectives and strengths. By embracing those strengths and celebrating differences, we are fostering an inclusive culture where each of us can bring our authentic selves to work, inspire innovation together, and change people's lives. Our vision is clear: to be the place where an authentic, diverse mix of talent want to come, to stay, and do their best work.