Program Assistant

Salary: $22.97 per hour

Essential Duties: Greet and welcome guests as soon as they arrive. Direct visitors to the appropriate place. Answer, screen, and forward incoming phone calls. Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures) Update calendars and schedule meetings for shared meeting/office spaces Managing conference room set-ups /breakdowns Maintains daily building schedule on floor screens Help maintain inventory and coordinate ordering of office supplies and equipment according to internal procedures Promotes a positive image of the organization through communicating Osborne Association's mission and programs to a variety of audiences Delivers program and technical assistance to colleagues, in collaboration with other offices or agencies. Coordinating interoffice mail pick-up/delivery with receptionists at other Osborne Offices including Brooklyn, Bronx, Manhattan etc. Residential/Office package coordination. Enforcing OA's policy on no personal package deliveries for staff. Perform other clerical duties such as filing, photocopying, transcribing, and faxing Manage the driver(s) daily pick-up/drop-off requests In-person attendance is required to collaborate with co-workers Perform other duties as assigned

Minimum Qualifications: High School Diploma or equivalent Certification if Office Management is a plus Proven work experience as a Receptionist, Front Office Representative, Assistant or similar role Hands-on experience with office equipment (e.g. fax machines and printers) Customer service experience

Key Competencies: Must have good interpersonal skills with the ability to communicate effectively both written and oral. Knowledge of community resources. Ability to make sound decisions and resolve conflicts. Deal calmly in crisis situations and handle multiple tasks effectively under pressure with minimum supervision Work collaboratively well with diverse groups. Strong organizational skills, detail-oriented, and efficient. Proficiency in Microsoft Office Suite and Google Suite Ability to be resourceful and proactive when issues arise Must be able to work flexible shifts, weekends, and overtime if necessary. Benefits of Working at Osborne Participation in 403(b) and New York State Paid Sick Leave Pay for part-time employment. Career development through ongoing training and individual development plans. Opportunity for job advancement and promotions. The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category. The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. Thank you for your interest in the Osborne Association. Be sure to include a cover letter with your application. No phone calls please. We wish we could personally respond to each application. However, we are unable to do so due to the volume of interest received.