About the job:
User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users' needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products' unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google's philosophy: "Focus on the user and all else will follow."
Responsibilities:
Create understanding around user needs by conducting primary research, exploring the behaviors and motivations of the project's users through methods like field visits, ethnography, surveys, usability testing, and logs analysis. Gather research needs and current user knowledge analyzing, documenting, and sharing findings, and deliver compelling, written in-person and visual presentations. Create preliminary research roadmap and options and align on approach with research sponsors. Perform research activities (e.g., interview, write script, recruit users, schedule, perform sessions, survey, develop script, program survey, test, soft launch, launch).Translate insights and findings into useful interface needs and gaps, helping designers and teams to concept and ideate based on user's realities.
Minimum qualifications:
Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
Understanding how to navigate the recruitment to participate in the study.
Experience working for a Developer platform/B2B or API user research experience.3+ years of experience in an applied research setting, or similar.
Experience with Mixed-Method Research, Statistical Analysis, and UX Research.
Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).
