Associate, Knowledge & Communications (SCG)

Position Description: The Associate, Knowledge & Communications will assist in the execution of SCG’s strategic communications plan. This position will report to the Manager, Knowledge & Communications and work closely with the rest of the Knowledge & Communications team on utilizing data, design, and storytelling to carry out digital marketing strategies that boost SCG’s membership engagement and community building as well as internal and external learning. In collaboration with the Knowledge & Communications team, the Associate will help keep SCG staff members up to date on the latest news, research, and events in philanthropy, with a particular focus on Southern California. They will work with the team to develop internal resources that support SCG’s efforts to improve its member services and deepen its knowledge as the philanthropic field rapidly evolves. In addition, the Associate will collaborate with other SCG, NCG and SDG staff on Philanthropy California initiatives. This position is an excellent opportunity for a creative individual who is curious about the intersection of digital media and philanthropy. The ideal candidate will be interested in serving the philanthropic sector and building skills in a cross-functional organization. Areas of Responsibility General Communications & Marketing : Serve as a junior strategist in the planning and execution of marketing plans for SCG’s programs, conferences, and other events. Tasks include but are not limited to organizing and drafting communications around themes that provide continuity to SCG’s efforts and fortify brand identity; and building, implementing, and improving communications systems and processes to promote events and programs. Social Media : Act as the primary community manager for SCG’s social media platforms and implement digital strategies that enhance engagement. Create and track content and conversations while ensuring consistency with organizational messaging and branding. Email Marketing : Be the project manager and assist in producing content for SCG’s email marketing campaigns. Be a thought partner to the Knowledge and Communications team in strengthening SCG’s digital strategies to achieve the organization’s mission and goals around member engagement. Design automated engagement structures, processes, and workflows to deploy SCG's newsletters, membership and renewal campaigns, and other targeted communication.

Website: Be one of the leads in producing content for socalgrantmakers.org. Tasks include but are not limited to writing, ensuring branding standards, and collaborating with the Knowledge & Communications team on storytelling strategies that incorporate insightful data, impactful designs, and high-quality writing. Learning & Evaluation : Collaborate with the Knowledge & Communications team to develop internal and external learning strategies for SCG’s online platforms. Data analysis : Examine, produce, and communicate insights on the patterns of SCGs audiences across online platforms. All other duties as assigned. Writing/Copyediting : Excellent writing, storytelling, and editing skills. Experiences with crafting messages for various communications platform including social media, email, and website. Ability to quickly produce high quality written content. Analytical : Ability to develop reports and use qualitative and quantitative information in planning, troubleshooting, and decision-making. Project Management : Ability to create concise and workable project plans, communicate those plans clearly, and manage deadlines. Ability to build systems, processes, and structures to achieve measurable goals. Fast learner with impeccable attention to detail and a proven track record of on-time delivery for complex projects with distributed ownership. Open-Minded and Entrepreneurial Approach : Intellectual curiosity and interest in using experimenting with new communications tools and strategies. Interest in new technologies, design thinking, and data. Exceptional interpersonal skills, customer service attitude and ability to work effectively with internal and external stakeholders at all levels from a range of backgrounds. Minimum 2 years of experience in a fast-paced environment, preferably in the philanthropy/nonprofit sector. Proven track record of managing institutional social media platforms to build readership, authority, and engagement. Experience with social media management tools. Previous experience with CRM and CMS highly desired or an interest in learning these systems. Previous experience with Pardot or other email marketing platforms; knowledge in basic HTML preferred. Bachelor’s degree in Communications, Marketing, Public Relations or related fields. Southern California Grantmakers (SCG) is an equal opportunity employer. SCG is committed to creating a diverse and inclusive environment. All qualified candidates will receive consideration for employment without regard to color, race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.