Instructional Designer

About the Role: Seeking a Senior Instructional Designer experienced in developing multimedia-rich courses, proficient with Articulate Rise, Adobe Photoshop, Premiere, After Effects, Illustrator, Canva, TechSmith Camtasia, and SharePoint. Requires over five years' experience designing educational eLearning products—including video-based learning, microlearning videos, and eLearning/SCORM courses—plus deep understanding of integrating varied media elements for diverse learning styles.

Responsibilities: Design educational materials that align with established branding and visual guidelines, adapting and customizing content while maintaining organizational standards. Ensure systematic saving and organization of learning products within production libraries and repositories. Utilize project management tools (including but not limited to Jira) to track progress and provide weekly project development reports. Create content thumbnails and conduct thorough content tests with subject matter experts and test subjects to validate educational materials. Upload completed SCORM courses to the Learning Management System (LMS) and educational videos to the repository. Maintain and update internal SharePoint pages, including links and thumbnails, to communicate new educational materials; edit as needed for engagement and learning flow. Write content for internal communications (Teams Channels, LMS Communication Areas) to inform stakeholders about newly launched projects. Exhibit exceptional organizational skills, ensuring materials are well-structured and user experience is enhanced. Apply advanced graphic design skills for education and training, enriching course content to maximize learner engagement. Collaborate closely with the Manager of Learning and Development, AI & Digital Upskilling, seeking and responding to feedback regarding branding, content delivery, look, and feel. Demonstrate strong adaptability, able to make prompt adjustments if initial concepts/materials do not align with guidelines or manager expectations. Engage stakeholders and lead calls with subject matter experts, managing feedback and providing regular progress updates. Deliver a range of content types, such as quick reference guides, educational videos, and eLearning modules using Articulate Rise and Storyline, Canva. Regularly update the Associate Director of Learning and Development on project status. Use project management tools, including Jira, to track project timelines, dependencies, milestones, and deliverables across multiple learning and development initiatives. Prepare and deliver weekly project status reports to communicate progress, risks, blockers, and next steps to stakeholders and leadership. Contribute to quarterly business reviews (QBRs) and monthly business reviews (MBRs) by summarizing project outcomes, work in progress, key achievements, challenges, and upcoming priorities. Maintain organized project documentation and ensure learning assets are systematically saved within production libraries and repositories. Provide regular updates to the Manager of Learning and Development, AI & Digital Upskilling, and the Associate Director of Learning and Development on project status, escalations, and delivery progress.

Qualifications: Demonstrated ability designing within branding and visual guidelines, with flexibility to adapt as branding evolves—balancing creativity and compliance. Demonstrates strong stakeholder engagement and communication abilities, effectively facilitating calls with subject matter experts, incorporating feedback from both SMEs and Learning & Development leadership, and consistently tracking and reporting on content delivery progress. Proficiency in Adobe After Effects, Premiere, and Illustrator for multimedia content development. Proactive and flexible in responding to changes and evolving requirements. Strong communication, collaboration, and organizational skills.