Senior Operations Consultant
virtual vocationsNew York, NY
Senior Operations Consultant
virtual vocationsNew York, NYSenior L5
Computer Systems Design ServicesAdministrative Management and General Management Consulting ServicesCustom Computer Programming Services
APPLY NOW (opens in a new tab)Leading operational readiness initiatives, the full-time Senior Operations Excellence Consultant will collaborate with cross-functional teams to implement new products and services while ensuring effective operational practices and readiness across the Customer Success organization in a remote setting.
Key responsibilities:
Lead operational readiness initiatives for new products and services, ensuring all operational requirements are identified and incorporated into implementation planning
Facilitate cross-functional planning and execution, serving as a trusted operational advisor throughout the operational readiness lifecycle
Analyze operational processes and readiness outcomes to identify opportunities for continuous improvement and scalabilityRequired qualificationsBachelor's Degree in Business, Information Systems, Computer Science, Engineering, or a related field
Minimum of five years of experience in operational excellence or related operational discipline
At least three years of experience partnering cross-functionally in a technology or SaaS environment
Experience translating technical requirements into scalable operational processes and readiness plans
Proficiency in Agile or Kanban environments using tools like Jira or Confluence
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Level
Senior L5
Location
New York, NY
Occupation
Business Operations Specialists, All Other
Industry
Computer Systems Design Services
Posted
5 days ago