Senior IT Experience Specialist On-site & Remote Support

Penumbra, Inc. is seeking an IT Experience Services Specialist II to deliver high‐quality end‐user support across Talkdesk, Teams, and Service Now. You will resolve complex incidents, coordinate hardware deployments, and mentor Tier I staff while ensuring IT security in a regulated manufacturing environment. Responsibilities include proactive problem management, cross‐functional collaboration, and maintaining operational excellence globally, with on‐call support as needed.