Job Summary:
The In-House Health Benefits Consultant serves as a centralized Marketing Department resource. This role will support marketing efforts across our USFHP New York, New Jersey, Connecticut, and Pennsylvania areas of service. This role is corporate office-based, and requires little to no travel. The In-House Health Benefits Consultant will own telephonic enrollments and outbound outreach to TRICARE Prime-eligible military retirees and their eligible family members. This role will also support communication initiatives, and marketing campaigns.
Responsibilities:
The position will manage the enrollment process from initial contact with new members, onboarding, and completion process. The role will also support several operational and marketing initiatives, including:
- Outbound sales to TRICARE Prime-eligible retirees.
- End-to-end enrollment processing.
- Follow-up with prospective members.
- Salesforce lead management and documentation.
- Database cleanup and data mining.
- Lead segmentation and reporting.
- Outreach campaign support in collaboration with the Communications Coordinator.
- Webinar presentations and marketing follow-up activities.
- Experience 3 years minimum of telephone sales experience
- Knowledge of TRICARE programs and the Military Health System (Preferred)
- Skills/Competencies
- Must be highly motivated and able to make sales
- Excellent interpersonal and customer service skills
- Able to work effectively in a team setting
- Ability to meet and exceed established enrollment goals/quota
- Comfortable communicating with the general public outside the organization, government agencies, and other external sources.
- Microsoft Word, Excel, PowerPoint, Outlook, Salesforce
- Ability to operate standard office equipment: Including Copier - Scanner - Fax - Multi-Line Telephone.
- Education/Certifications/License
- High School Diploma - REQUIREDBachelors (BA/BS) - preferred
- Licensed Health Insurance Agent - preferred
- Prior Military Experience - preferred
- Military Recruiting Experience - preferredCAC – Must be able to possess favorably adjudicated tier 1 security investigation clearance.
- Must reside within SVCMC/USFHP geographical service areaSALARY RANGE: $55,000 - $65,000 Benefits Statement:
SVCMC, Inc. provides a robust benefits package that includes medical coverage through UnitedHealthcare/Oxford with no deductible for in-network services. Employees also receive vision coverage through UnitedHealthcare Vision and dental benefits through MetLife. Basic life and disability insurance are automatically provided at no cost. All employees are eligible for commuter benefits, tuition reimbursement, and a 401(k)retirement plan with an immediate employer match that is fully vested from day one. SVCMC also offers a generous time off package, which includes vacation, 10 paid holidays, and 3 personal days. Additionally, employees have access to a comprehensive Employee Assistance Program and exclusive discounts through Working Advantage.
SVCMC IS AN EQUAL OPPORTUNITY EMPLOYER - ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO VETERAN STATUS, DISABILITY, OR OTHER CHARACTERISTICS PROTECTED BY LAW.
