DoorpersonMUST PASS EMPLOYMENT AND BACKGROUND CHECK SCREENINGJOB BRIEF: The Doorperson is responsible for controlling the traffic flow at the front desk, and serves residents of apartment building by performing the following duties: FUNCTIONS OF THE JOBConduct all business in accordance with Company policies and procedures, Fair Housing, Americans with Disabilities Act, HUD regulations and local ordinances pertaining to apartments. Required to attend periodic Fair Housing seminars. Monitors the incoming and outgoing visitors and residents. Keep accurate and adequate logs per the policy and procedure. Monitors the building to ensure no visitor is roaming the building. Documents all incidents in writing on the Incident Report Sheet and notify the manager of any illegal or suspicious activity. If a situation warrants, contacts the appropriate emergency services by dialing 911.Assists in the event the elevator breaks down to calm individuals effected and report to emergency services. Remains in view of fire panel & monitors panel. Performs any additional duties or tasks as assigned by the Manager. Scheduling: Based upon business necessity. Schedules are posted in advance. Additionally, if a holiday falls on a day that is part of the employee's normal schedule, the employee will still be scheduled for their shift and will work the holiday. During times of emergencies, heavy work-loads or other company needs, there will be times when overtime is required.
Competencies:- Interpersonal Skills - Listens to others without interrupting; Keeps emotions under control. Presents oneself professionally
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
- Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
- Judgment - Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation.
- Attendance/Punctuality - Is consistently at work and on time.
- Dependability - Follows instructions, responds to management direction.
- Initiative - Volunteers readily; Asks for and offers help when needed.2 Available Shifts: Saturday, 12 a.m. to 8 a.m., Sunday, 12:00 a.m. to 8:00 a.m.
- Friday, 5 p.m. to 12 a.m., Saturday, 4 p.m. to 12 a.m., Sunday, 4 p.m. to 12 a.m.
Requirements:- Must be able to take verbal or written direction & work well without supervision.
- Education and/or Experience
- High school diploma or general education degree (GED);
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to residents and other employees of the organization.
Other Skills and Abilities: Ability to speak more than one language preferred.
Physical Activities:- Standing, Unilateral and Bilateral Movement, Walking, Reaching, Grasping/Turning, Bending/Stooping/Squatting, Climbing Stairs, Pushing or Pulling, Writing/Typing, Finger Dexterity, Lifting/Carrying, Talking.
- Physical Demands
- Sit, Talk, Hear
- Constant need (100% of the time)
- Stand, walk, use hands to finger, handle, feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl.
- Frequent need (66% to 100% of the time).Lifting/carrying/moving objects 1 - 25 lbs
- Occasional need (1% to 33% of the time).Visual Acuity
- Observe areas needing attention/correction. Distance vision, peripheral vision, depth perception, and ability to adjust focus, respond to written instructions from staff.
- Constant need (100% of the time)
- Environmental/Atmospheric Conditions
- Indoors (100% of the time).Noise level is moderate
