BartenderLOCATION: Hard Rock CafePOSITION TITLE: BartenderREPORTS TO: Department Manager and/or General ManagerDIRECT REPORTS: NoneDATE CREATED: 28/8/2018POSITION SUMMARYThe Bartender is the stepping stonethe first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).
PRIMARY RESPONSIBILITIES:
Making drinks to spec recipe. Demonstrating responsible alcohol service. Serving food. Handling cash & other forms of payment. Making proficient sales transactions - using a point-of-sale system. Properly checking I.D.s for guests who appear to be under the legal drinking age Maintaining proper cash drawer balances. Directing guests to areas/restrooms. Demonstrating impeccable product knowledge. Suggestive selling - using proven techniques. Maintaining a clean and organized bar area. Maintaining proper product pars through bar pulls & inventories. Stocking liquor, beer, wine and glassware throughout the shift. Properly labeling, dating, covering and refrigerating prepped items for the bar. Maintaining a proper 3-compartment sink properly sanitizing equipment, utensils, and glassware. Performing opening, closing & side duties setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc. Answering questions - accurately and politely. Creating memorable experiences. Entertaining guests to create "Raving Fans."This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.
