Job Description:
ABOUT OUR ROLEThe Valet Attendant (Valet Runner) is responsible for supporting guest arrivals and departures by parking and retrieving vehicles, assisting with luggage, and maintaining smooth front drive operations. This role also supports operational needs such as moving employee vehicles and assisting with general property flow. The Bell/Valet Attendant reports to the Valet Supervisor and Director of Rooms and works closely with the Front Office team to ensure a seamless guest experience. ESSENTIALFUNCTIONSGreet guests warmly upon arrival and departure Safely park and retrieve guest vehicles in a timely manner Run luggage to and from guest rooms during check-in and check-out Assist guests with directions, property information, and general inquiries Move employee vehicles as needed to support parking flow Maintain organized vehicle flow and traffic control in the front drive Issue valet tickets and properly log vehicle information Ensure all vehicles are handled with care and professionalism Maintain cleanliness and organization of valet podium, luggage carts, and work areas Communicate effectively with supervisors and team members Report vehicle damage, safety concerns, or guest issues immediately Adhere to all safety and operational proceduresQUALIFICATIONSPrevious valet, bell, or hospitality experience preferred but not required Strong guest service skills and professional demeanor Ability to work in a fast-paced, high-volume environment Excellent communication and teamwork skills Valid driver’s license with clean driving record Ability to safely operate automatic and manual transmission vehicles (if applicable) Flexible availability including AM/PM shifts, weekends, holidays, and peak seasonal periodsPHYSICALREQUIREMENTSAbility to stand and walk for extended periods (up to 8+ hours per shift) Ability to run or jog short distances when retrieving or parking vehiclesAbility to lift, carry, push, and pull up to 50 pounds (luggage, equipment, etc.)Ability to bend, stoop, kneel, crouch, and reach frequently Ability to enter and exit a wide variety of vehicles, including low-profile and oversized vehiclesAbility to work outdoors in varying weather conditions (heat, cold, rain, wind, etc.)Ability to tolerate vehicle exhaust and moderate traffic exposure Manual dexterity sufficient to handle keys, tickets, handheld devices, and radios Visual acuity to operate vehicles safely and monitor surroundings Hearing ability to communicate effectively in a high-traffic environmentABOUT OURBENEFITSCompany Benefits and PerksFull TimePart Time SeasonalMedical (with company contribution) Eligible--Dental (with company contribution) Eligible--Vision (with company contribution) Eligible--Paid Time OffEligible--401(k) (with company match) Eligible Eligible-Sick Time EligibleEligible-Employee Dining Discounts EligibleEligibleEligibleEmployee Marketplace Discounts EligibleEligibleEligibleSCHEDULEHospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays. PAY RATE$10 plus tipsJOB STATUSRegular, Part TimeFLSANon-ExemptEQUAL EMPLOYMENT OPPORTUNITYTrailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws. If you require assistance or an accommodation due to a disability, please inform us during your application process. The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.
