About Leaf Home
At Leaf Home, we are powered by people on a single mission to make homeownership easy. We've crafted a team of the very best to ensure we make a difference by winning every day. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work® as well as a multi-year recipient of Top Workplaces recognition. From competitive medical benefits to people-focused committees like the Women's Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a workplace where you can win every day. Come grow your career with us.
Why Leaf Home
We Win – Being driven every day to win is who we are
People Powered – Recognized as a top Ohio and U.S. workplace by Great Place to Work®, Energage, and more
Family Feel with Enterprise-Level Resources – You are important to us, and we've built a culture you'll love
Support – Inclusion, sustainability, and reliability surround everything we do
Personal Growth – Dedicated to providing resources and encouragement for employee growth
Mobility – Locations throughout the U.S. and Canada, with continued expansion
Position Summary:
The HR Generalist provides front-line HR support to employees and leaders while serving as a key partner to HR Business Partners, HR Managers, and HR Directors. This role applies HR policies and practices to address employee and business needs, exercises independent judgment in resolving routine employee relations matters, and partners with HR Centers of Excellence (COEs) to deliver consistent and effective HR solutions. The HR Generalist also contributes to departmental initiatives and supports continuous improvement efforts across HR processes.
Essential Duties And Responsibilities:
Provide front-line HR support to employees and managers, independently resolving routine issues and determining when escalation is required.
Interpret and apply HR policies, procedures, and guidelines to support consistent and compliant decision-making.
Support HR Business Partners, HR Managers, and HR Directors in executing talent and organizational initiatives within the business.
Coordinate with COEs (Compensation, Benefits, Leave, HRIS) to deliver HR solutions and ensure alignment with business needs.
Conduct initial review and assessment of employee relations matters, providing recommendations and escalating complex or high-risk issues.
Support onboarding, offboarding, and employee lifecycle processes, identifying opportunities for process improvement.
Maintain HR data integrity and analyze basic trends to support decision-making and reporting.
Assist with HR programs, communications, and implementation of initiatives across the business.
Participate in and contribute to HR department projects, including process improvements and program rollouts.
Experience and Minimum Qualifications
Bachelor’s degree in Human Resources is preferred, or equivalent combination of education, training, and experience.
2+ years of progressive HR experience.
Ability to interpret policies and apply judgment in resolving employee and business issues.
Strong problem-solving skills with the ability to assess situations and recommend appropriate actions. Ability to manage multiple priorities and work independently in a fast-paced environment.
Strong communication and interpersonal skills, with the ability to support employees and managers effectively.
Ability to handle sensitive and confidential information with professionalism.
Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).
Travel Requirements: No travel required.
Overtime/Additional Hours Requirements
May be requested to work overtime on evenings and weekends dependent on business need.
Physical Requirements: Normal office environment.
Performs indoor work in a climate-controlled environment.
Sedentary work. Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Diversity and Inclusion Statement
Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.
Equal Opportunity Statement
Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).
Americans With Disabilities Act Statement And Contact
Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to adarecruiting@leafhome.com.
