Associate

Associate Start a challenging and rewarding career with American Federal, a financially strong, employee-owned community bank offering top-tier benefits, paid time off, an exciting work environment, and more! American Federal Bank is actively seeking a self-motivated and relational team player to join its Fargo Downtown Sales Office. This full-time benefited position is an integral part of the Sales Office support and service team, is customer service focused and provides a wide range of duties. Essential Roles & Responsibilities Provide exceptional customer service Build long-term, personal relationships to meet client needs Complete deposit, loan, and cash-handling transactions May assist with account opening and delivery of deposit and consumer loan products and services May provide administrative support related to loan processing, documentation, and account maintenance Solutions focused in assisting clients with questions and resolving problems as they arise Identify sales opportunities and referrals to Sales Bankers and Registered Representatives Support and service of consumer and business relationships Maintain operational accuracy and compliance within established bank policies and procedures and applicable governmental regulatory laws, regulations, and reporting requirements Essential Qualifications Experience and Knowledge High school diploma or equivalent required; associate degree in business, finance, accounting, or related field preferred Previous banking, financial services, or customer-facing retail experience preferred Excellent customer relations, interpersonal, communication, organizational, delegation, and team player skills Ability to learn and maintain knowledge of the rules, regulations, policies, and procedures governing Consumer, Mortgage and Ag and Business lending