Channel Account Manager

Global Job Code: SACHP3 Job Level: P3 Position Overview and Objective The Channel Account Manager (CAM) will build and promote the company’s position asthe worldwide leader in Security Operations, specifically through the partner communitywithin the assigned territory of the partner. Must be a key contributor to the revenue growth of the territory and manage to thecompany growth targets. Accountable for managing reseller partnerships within theguidelines of Arctic Wolf channel programs within the geographic territory, spearheadingnew business development with assigned channel partners. Will motivate, educate, and train the partners in Arctic Wolfs offerings, services, and go‑to-market. Primary Responsibilities and Duties Establish productive, professional relationships with key personnel in assigned Select Partner level account. Build a plan for partner enablement and training in assigned territory for key partner(s). Coordinates the involvement of company personnel, including support, service, and management resources in order to meet partner performance objectives and partner’s expectations. Assume full responsibility for accurate sales forecasting by demonstrating an in‑depth knowledge of sales cycle and update Salesforce accordingly. Meet and exceed sales quotas and revenue goals. Proactively leads a joint partner planning process that develops mutual performance objectives, critical milestones (e.g., training certification) in conjunction with Distribution resources (sales, support, etc.). Develop and execute joint go‑to‑market plans with assigned technology and ecosystem partners. Build and maintain relationships with key sales, technical, and executive stakeholders within assigned technology and ecosystem partners. Identify, track, and drive partner‑sourced and partner‑referred opportunities to accelerate pipeline and revenue growth. Establish regular business reviews and strategic planning sessions with assigned ecosystem partners and measure success against agreed objectives. Collaborate with marketing and field teams to execute partner‑led events, campaigns, and joint customer engagement activities. Manages potential channel conflict by fostering excellent communication internally and externally and through strict adherence to Arctic Wolf’s channel program guidelines. Drives sales of new technology adoption in assigned territory. Proactively recruits new qualifying partners. Key Skills Excellent written and verbal communication skills Excellent presentation skills Key Competencies Communication Conflict Management Drive for Results Minimum Qualifications 2 years in seat as CDM Proven record of success 3+ years channel sales and territory management in networking or security sectors Experience building business and marketing plans with partners. Experience managing channel, technology alliance, or ecosystem partner relationships. Experience with the Distribution channel model Experience in sales forecasting, opportunity identification and drive to close Candidate must thrive in a fast‑paced, ever‑changing environment.