Top 3 must-have HARD skills:1: Qualitative interviewing: ability to write an interview guide - take an input and develop iterative guides yourself, ability to document insights as they are happening (usability documentation). Example skills that might show up in resume: In-Depth Interviews (IDI), Semi-structured interviews, concept testing, usability testing, moderated research2: Qualitative research design and qualitative analysis3: Proven experience partnering with vendors Good to have skills: 1: Program/project management2 : Prior AI tool usage General Information5 minimum years of experience required No degrees mandatory but preferred Masters or PHDPacific time zone preference We are hiring a UX Researcher who can run in-depth qualitative interviews with users, owning the creation of discussion guides, moderating interviews, and reporting of findings to cross-functional partners. This person will help drive an ongoing research program to inform product strategy for AI-related products. There are fast moving timelines and the right candidate must demonstrate the ability to pivot alongside the product team. Tax Work Location: US - CA - Remote (105700)
Summary:
As a UX researcher on NPE, you'll have the opportunity to partner directly with a single, tightly integrated pod with significant freedom to operate with the time, people and space necessary for conceiving, building and launching brand new products. Research is paramount to this organization's success - formative research is needed to identify the right latent needs or problems in the world to tackle with product solutions, iterative design research is needed to mold early product ideas into testable prototypes, and creative evaluative research is needed to improve and prepare those products for market.
Job Responsibilities:- Collaborate closely with researchers, designers, PMs & engineers to identify, define and deliver meaningful products into the world
- Collaboratively and independently develop and execute research roadmaps
- Lead various research studies throughout all the phases of the product development cycle
- Contribute to product strategy, execution and go-to-market plan
- Manage research vendors to help augment the work of the research team
Skills:- Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
- Strong ability to work independently and manage one's time.
- Experience with data and utilizing numbers to define and support hypotheses
- Experience with storytelling to get traction with various audience
- Experience with autonomy and decision making to balance demands
Education/Experience:- BA/BS in a human behavior related field, such as human-computer interaction, psychology, sociology, communication, information science, media studies, computer science, or economics Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
