Conduct day-to-day court technology operations to include off-site events to ensure reliability and effectiveness. Equipment includes but is not limited to video cameras and displays, microphones, lighting, and mixing boards.
Manage video and teleconferences for the Court, to include scheduling, testing, setting up equipment, configuring services, managing recordings and presentation materials, and troubleshooting end user device software and connectivity for on-site and remote participants.
Train and advise users on best practices for online presentations and secure communications with video and teleconferencing, chat, file, information and screen sharing, etc.
Develop, recommend, implement, and instruct on standard policies and procedures pertaining to the introduction and utilization of AV technology and equipment.
Procure, install, configure, maintain, and establish inventory control of AV and telecommunications technology. Perform testing and regular preventative maintenance. Supervise work performed by vendors/contractors.
Assist with developing and implementing short-range and long-range audio/visual technology improvement plans, ensuring that changes can be implemented with minimal operational disruptions.
Address IT Help Desk calls and emails, log computer problems, and assist with routine problems, to include referral to subject matter expert, as needed.
Manage and support telephone configurations and voicemail accounts.
