Front Desk Assoicate

Job Description: We are currently seeking a BILINGUAL/SPANISH speaking dedicated and customer-focused Front Desk Associate to join our team. The Front Desk Associate will be the first point of contact for patients and visitors, providing outstanding customer service and administrative support.

Responsibilities include: Greeting patients and visitors in a courteous and professional manner. Scheduling appointments and managing the appointment calendar efficiently. Answering phone calls and directing inquiries to the appropriate department. Verifying patient information and insurance coverage. Collecting payments and processing insurance claims. Maintaining cleanliness and organization of the front desk area.

Qualifications: Previous experience in a medical office or customer service role preferred. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in computer systems and software, including electronic medical records (EMR) systems. Ability to maintain confidentiality and handle sensitive information with discretion. Knowledge of medical terminology is a plus.

Benefits: Competitive salary commensurate with experience. Comprehensive benefits package including health insurance, retirement plans, and paid time off. Opportunities for professional development and career advancement. Positive and collaborative work environment. We are an equal opportunity employer and welcomes applicants from diverse backgrounds. We thank all applicants for their interest in joining our team, but only those selected for an interview will be contacted.