Job Category: Clinical Support Work Shift/Schedule: 12 Hr Evening - Morning
About the Role:
Job Summary Provides a wide variety of support services for the units (s). Provides clerical support by maintaining patient records, unit supplies, equipment, and serving as a facilitator for communications for the assigned area. Performs patient care within the scope of defined practice and interacts with patients, public, and employees throughout the institution. Functions under the direction of a registered professional nurse. Works collaboratively with the healthcare team. This position will care for patients in the adolescent, adult, and geriatric age groups. Employee performs duties in accordance with population specific guidelines and adheres to National Patient Safety Goals as outlined in policy and procedures.
Minimum Job Qualifications:
Licensure or other certifications: Educational Requirements: High School Diploma, GED, or high school transcript showing completion of at least the sophomore level of high school.
Minimum Experience:
Two years previous experience as a nursing assistant, patient care technician, or unit assistant. Job Specific and Unique Knowledge, Skills and Abilities Ability to work effectively with other departments and the general public Ability to accept direction from the nursing staff; ability to perform the basic skills and procedures designated for unit assistants Typing skills preferred but not required; ability to operate the electronic medical record (EMR) Good interpersonal skills & adaptable in changing situations & work assignments Must be able to concentrate during multiple interactions & interruptions Essential Tasks and Responsibilities Obtains and reports basic patient physiological data (such as vital signs, weight, skin condition, color and character of urine and stool. Utilizes proper body mechanics, provides for positioning, mobility, hygiene, ADL, and/or comfort needs according to procedure and direction. Monitors fluids intake and output and documenting. Promptly identifies and reports physical and mental status changes to licensed staff assigned to the patient. Organizes patient care and sets appropriate priorities by implementing physician and nursing orders within prescribed time frames. Performs therapeutic procedures within the parameters of the job description; reporting patient's response to supervising nurse. Makes frequent rounds to patient's room in addition to responding without prompting to patient call lights, instituting appropriate actions. Explains procedure or care to be provided to patient prior to start of procedure such a mobilizing patient. Accurately & timely records patient data and forwards to supervisory staff within established time frames. Promptly answers patient intercom and responds by directing patient's request to appropriate staff, filling requests as defined by Unit routine, and following up with patient/family to be sure request was completed. Makes necessary diet requests and/or notifies the Dietary Department of changes. Performs emergency procedures (i.e. CODE, fire, or disaster codes) according to policy. Print Ticket to Ride for transports. Enters the time of patient discharge in the Electronic Medical Record. Ensures completeness of D/C'd patient chart before sending to Medical Records. Contributes to patient safety by: Utilization of Universal Precautions for all patients. Careful adherence to NGHS Hand Hygiene policy. Providing a safe patient environment (i.e. call light within reach, side rails up, etc.).Obtaining and restocking isolation supplies for patients in Infection Precautions. Completing and documenting equipment cleaning responsibilities as well as maintaining properly functioning equipment. Promptly reports equipment issues to Charge Nurse. Places supplies from storeroom in designated areas, as appropriate. Notifies appropriate departments of needed repairs and follows through on requests. Distributes linen and ice to patient as needed in addition to frequently offering refreshments as patient's diet permits. Performs patient transport functions as needed by the unit. Prepares room for new admissions. Ensures PPE on the back of the door, bed is turned down, and any appropriate supplies or equipment is available for the incoming patient. Orients patient/family/significant other to unit & room. Greets patient & family in a positive pleasant manner with each encounter. Answers the telephone in a polite and courteous manner: Screens and refers all calls appropriately to ensure accurate communication. Places reports (i.e. x-ray, etc.) in patient's chart or insures reports are sent to appropriate units. Maintains patient's chart by: Thinning charts as needed. Replenishing forms as needed. Placing reports on appropriate chart location. Makes recommendations to unit Director for purchase of new equipment of supplies as appropriate. Completes daily/weekly requisitions to accurately reflect the unit's needs. Records refrigerator temperature daily on appropriate sheet. Maintains printers by changing ribbons, replenishing paper and reporting problems to information systems. Replaces telemetry batteries according to unit. Replaces glove boxes and wipes in patient rooms when supply is low. Participates in staff meeting with no more than two absences. Reads and responds to e-mails in timely manner. Exhibits flexibility in scheduling to meet dept staffing needs. Completes unit specific & annual competency assessment requirements within specific timelines. Physical Demands Weight Lifted: Up to 50 lbs, Frequently 31-65% of time Weight Carried: Up to 20 lbs, Frequently 31-65% of time Vision: Moderate, Frequently 31-65% of time Kneeling/Stooping/Bending: Occasionally 0-30% Standing/Walking: Occasionally 0-30% Pushing/Pulling: Frequently 31-65% Intensity of Work: Frequently 31-65%Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Northeast Georgia Health System (NGHS) is a non-profit on a mission of improving the health of our community in all we do. Our team cares for more than 1 million people across the region through five hospitals and a variety of outpatient locations. Northeast Georgia Medical Center (NGMC) has campuses in Gainesville, Braselton, Winder, Dahlonega and Demorest - with a total of more than 850 beds and more than 1,200 medical staff members representing more than 60 specialties. Learn more at www.nghs.com.
