Import Export Coordinator (Allentown)

Essential Duties and Responsibilities: Ensures compliant import and export activities including adhering to applicable U.S. and non-U.S. laws and regulations pertaining to international trade as well as ensuring compliance with corporate policiesWorks with customer, freight forwarders and other stakeholders to resolve issues that prevent exportsResolves LC and other roadblocks by partnering with Sales and other departments toensure OTIF %Contacts the trucking companies to arrange pick-up cargos from warehouse tothe port or airportPrepares necessary export documentation such as bill of landing, packaging list, invoice and other required documents by the Customs, Airline companies and TSAPrepares shipments including labeling, inspection and securingSubmits documents to the carrier and freight forwarder; maintain files and dataResearches and resolves logistical issues for outbound orders and returnsInterface with all functional groups including Planning, Customer Relations, TransportationInbound receipt of CMO products to US 3PLManages CMO/export orders to meet requested dateCommunicates customer delays to ManagementDaily track and trace of CMO and ROW ordersKey Competencies (knowledge, skills and abilities every person must possess to be successful) Critical Thinking — using logic and reasoning to identify the strengths and weaknesses ofalternative solutions, conclusions or approaches to problemsExcellent customer service skills and professional demeanor at all times to interfaceeffectively with all internal and external customersExcellent verbal and written communication skillsCreative and able to present various solutionsEnergetic, enthusiastic and motivational dispositionMaintain confidentialityEducation/ExperienceIMDG and IATA certificationMinimum of 5 years of experienceUnderstanding international laws including labeling and documentation, sanctionedscreening softwareStrong attention to detail and good communication skillsAbility to conform with audit import entry filings; resolve discrepancies, requestappropriate corrections, reconcile or protest as appropriateExport process knowledgeFreight forwarder experienceOcean carrier knowledge Export reg knowledgeKnowledge of LCs and other country specific issuesKnowledge of transit time, domestic and foreign transportation laws, DOT, IATA, Customs, and intermodal requirementsAbility to read and interpret government regulations, interact with other departmentsand communicate at a higher level is criticalKnowledge of DG Goods Shipment , DOT, IATA, intermodal shipping regulations, document retentionKnowledge of customer and country requirements pertaining to labeling, Local andInternational inspection and documentationKnowledge of shipping and returns processesAbility to collaborate and problem solveState licensing general understandingKnowledge of domestic transportation and warehousing / inventory, experience withSupply Chain related inventory management systems and planning functionsKnowledge of Business Objects module and interaction with 3PL, strong communicationand organizational skillsKnowledge of operations and freight spend, contract languageKnowledge of operations and freight spend, repacking and relabeling