Job Description:
DeliverCareRx is an innovative national home delivery hospice pharmacy licensed in all 50 states. We are partnered with Optum Hospice Pharmacy Services, the largest pharmacy benefit manager in the hospice industry. DeliverCareRx is committed to providing effective solutions and high touch customer service to ultimately improve patient outcomes while exceeding the needs of our partners and healthcare providers. Currently, DeliverCareRx is searching for experienced Pharmacy Technicians to work in our Mount Prospect, Illinois pharmacy. This role is responsible for assisting in processing, dispensing, and shipping of prescription medications to hospice patients with a focus on the date entry of the prescriptions.
Key Responsibilities:
This position is ideal for those who love working in a fast-paced environment with great attention to detail. Key elements of the role can include:
- Enter prescriptions and verify appropriate information
- Provide daily support to pharmacists
- Resolve customer issues, ensure accurate information is provided
- Process refill and new prescriptions in a timely manner
- Manage outbound/inbound faxes to physicians
- Focus on quality assurance to correctly input physician orders and to prevent medication errors
- Provide high quality customer service to patients and caregivers over the phone
- Utilize sound judgment to make appropriate decisions in the best interest of patients and the company
- Restock and organize workstations to maintain a clean work environment
- Assist with inventory management functions including, but not limited to cycle counts, inventory, receiving and put away
- Package and ship orders
- Count and fill medication orders with 100% accuracy
- Compound medications that are not commercially available
- Prepare medications with special packaging requirements like bubble packing, pre-filled syringes
- Complete other duties as assigned
- Required Skills and Abilities
- Typing and basic computer skills
- Outstanding ethical personal character with commitment to compliance and integrity
- Analytical and operational process skills
- Judgment/decision-making capability
- Ability to manage multiple priorities and prioritize duties
- Highly organized and efficient in a fast paced and growing environment
- Superior customer service and relationship skills
- Self-motivated and energetic team player with a positive attitude
- Working knowledge of computer technology for prescription management
- High degree of accuracy in data entry and/or fulfillment while meeting volume targets
- Maintain a positive, open and objective attitude towards others and learning new skills
- Accountability and openness to feedback
Education and Experience:
Requirements High school diploma or GED certificate Current State Board of Pharmacy Technician license Successful completion of a pharmacy technician training course or a minimum of one year of on-the-job training preferred Technician certification preferred (PTCB or ExCPT accepted) Drug-Free and Alcohol-Free Workplace DeliverCareRx is a drug-free workplace that conducts pre-employment, random, reasonable suspicion, and post-accident testing. A positive test result is grounds for denying employment.
Benefits: Medical, Dental, Vision, STD, GTL, Life, LTDPTO, FLH, paid Holidays 401(k)
