Job Opportunity On-site in Pontiac, MI Full-time, MondayFriday, 8-hour shift with a 1-hour lunch break Ready to make the switch into an office job? This entry-level opportunity is for people who are ready to turn the skills they've built in retail, hospitality, food service, delivery services, warehouse operations or another fast-paced environment into a long-term career. No office experience is required. We'll provide paid training, ongoing support and opportunities to grow every step of the way. Career Growth Opportunities Guaranteed pay increases every 6 months during your first 3 years Promotion opportunities available as early as 6 to 9 months based on performance Eligibility to explore new roles across the company after 9 months in current position This position is not eligible for employer-sponsored work authorization, either now or in the future. Applicants must be authorized to work in the United States without employer sponsorship. What We Need From You Must Have Qualifications: High school diploma or equivalent Comfortable using technology and learning new software Strong communication Attention to detail Positive, learning-focused attitude Nice to Have Qualifications: 1+ year of experience in a fast-paced customer service environment such as retail, hospitality, food service, delivery services or warehouse operations Previous experience with Microsoft 365 tools such as Outlook, Teams, Excel or Word
What You Will Be Doing:
Provide professional phone service to clients and internal teams Enter, review and organize loan information and documents within our systems Meet daily quality and production goals The Place & The Perks About UWM As the #1 mortgage lender in the nation, UWM's mission is to help more people achieve homeownership. We do so by making the mortgage process faster, cheaper and easier by empowering independent mortgage brokers with exceptional client service and innovative solutions that help them succeed.
Benefits & Perks:
Paid training 96 hours of PTO your first year Paid holidays Health, dental and vision insurance 401(k) with employer match Flexible Spending Account (FSA) & Health Savings Account (HSA) Free 24/7, on-site gym Free fruit, coffee and soft drinks
Disclaimer:
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
