Q2 ManagerQ2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact.
Responsibilities:- Own production: accountable for availability, performance, and recoverability across the multi-engine estate. Own the coverage model and act as the incident-command backstop so the team, not any one person, carries a bad day
- Set technical direction and own the outcome. Guide highly skilled engineers to the best solution, mentoring rather than driving where that serves better, and tell senior stakeholders where we are going and why
- Champion build-our-own tooling and self-service, with the judgment to know where a vendor is the more economical answer
- Push AI hands-on to build observability into the stack and extend the tooling we have already built
- Grow the team and hold it accountable to the value it delivers: coach, set clear expectations, and run honest performance conversations
- Own the economics: enterprise licensing and annual true-up, storage right-sizing, and cost-to-serve. Track spend and defend the numbers to finance and leadership
- Set the standards for availability-group and DR design, build and automation practices, and data security and access control aligned with governance policy
- Lead modernization end to end: version migrations, cross-engine consolidation, and DR maturation, driven to measurable milestones
- Establish engineering rhythms, KPIs, and accountability, and partner across data platform, architecture, and product to deliver curated data products
- Experience and Knowledge
- Typically requires a Bachelor's degree in Computer Science, Information Systems, or a related field and a minimum of 6 years of related experience; or an advanced degree with 4+ years of experience
- Typically requires 1-2 years managing and developing employees
- Deep SQL Server expertise at scale: Always On availability groups, multi-region high availability and DR, performance troubleshooting, and enterprise licensing economics
Ability to lead engineers across multiple database technologies: relational (SQL Server, PostgreSQL, Aurora), analytical (Snowflake), and non-relational or specialized stores (MongoDB, vector databases such as Pinecone). Expertise in all is not required, but you must guide direction, judge quality, and grow specialists across the estate
Strong AWS depth running a database estate primarily on EC2, treating cloud cost as a first-class engineering concern; working Azure knowledge is useful
A track record of defining and driving programs end to end, including migration or modernization work you initiated and owned, not just projects you were assigned
Robust, hands-on AI ability to build observability and tooling quickly; this is critical, not optional
Strong judgment under pressure and a bias to own the ambiguous, unowned problem rather than route it away
Familiarity with security, compliance, and operational best practices; financial services or other regulated, high-availability experience preferred
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
Hybrid Work Opportunities
Flexible Time OffCareer Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – "You Earned it"We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program. We believe in making an impact—in the industry and in the community.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
Applicants in California or Washington State may not be exempt from federal and state overtime requirements
